Sales Account Manager (Vancouver)

Fresha
Vancouver
Workplace: OnsiteFull timeUSD 100,000 - 105,000 annuallyFunction: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Target-driven","Relationship building","Analytical","Teamwork","Adaptability"]

Own a portfolio of existing partners and grow revenue by identifying upsell and expansion opportunities, running the full sales cycle from pitch to signature. Hit KPIs for monetization, revenue growth, and retention, using account data and reporting to prioritize pipeline. Build repeatable relationships through face-to-face and video meetings, maintain proactive cadence to reduce churn, and collaborate with commercial, marketing, and product teams in an office-based environment.

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FursaFursa
Fresha
Fresha
2 days ago

Sales Account Manager (Vancouver)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Own a portfolio of existing partners and grow revenue by identifying upsell and expansion opportunities, running the full sales cycle from pitch to signature. Hit KPIs for monetization, revenue growth, and retention, using account data and reporting to prioritize pipeline. Build repeatable relationships through face-to-face and video meetings, maintain proactive cadence to reduce churn, and collaborate with commercial, marketing, and product teams in an office-based environment.
Location: Vancouver
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Proactively identify upsell and expansion opportunities within the portfolio and run the full sales cycle to close them.
  • •Own and deliver against KPIs for monetization, revenue growth, and retention.
  • •Use account data and reporting to prioritize the pipeline and build conversion plans.
  • •Meet with accounts face-to-face and over video to build trust and sell repeatedly.
  • •Maintain a consistent, proactive contact strategy across the portfolio to keep pipeline moving and reduce churn.

Pay and Benefits

Salary: USD 100,000 - 105,000 annually
Perks:Flexible Leave401kMedicalDentalVisionLife InsuranceCounseling

Key Requirements

  • •2+ years in a full-cycle sales role (prospecting or portfolio-based) with a track record of closing deals and hitting revenue targets.
  • •2–3 years closing sales and generating incremental revenue with small-to-medium-sized businesses.
  • •Comfort analyzing account/portfolio data to spot revenue opportunities and build a plan to close.
  • •Experience managing an existing portfolio or book of business, ideally in SaaS (nice to have).
  • •Ability to work in a fast-paced, changing environment and proactively assist the team when needed.
Experience:2+ yearsSaaSSMBBeauty tech
Skills:Target-drivenRelationship buildingAnalyticalTeamworkAdaptability
Tech Stack:HubSpotCRM

Company Brief

Fresha
Fresha operates a global bookings and business management platform for salons, spas and beauty professionals, offering appointment scheduling, point-of-sale, payments, marketing tools and a consumer marketplace to connect clients with local services.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: London, United Kingdom
Founded: 2015
WebsiteLinkedIn