Staff Solutions Engineer (UK)

Kong
London
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsSkills: ["Presentation","Stakeholder management","Documentation","Customer advocacy","Cross-functional collaboration"]

Own the technical sale cycle for enterprise and strategic accounts, partnering closely with Account Executives to help customers understand Kong’s API management and connectivity solutions. Lead discovery through demos, PoCs, onboarding, and production handoffs, while coordinating with support, product, and engineering to ensure satisfaction. Create DevOps-focused technical documentation and contribute to lead generation via webinars, blog posts, and industry events.

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FursaFursa
Kong
Kong
1 month ago

Staff Solutions Engineer (UK)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 24 minutes agoStatus: Live

Job Summary

Own the technical sale cycle for enterprise and strategic accounts, partnering closely with Account Executives to help customers understand Kong’s API management and connectivity solutions. Lead discovery through demos, PoCs, onboarding, and production handoffs, while coordinating with support, product, and engineering to ensure satisfaction. Create DevOps-focused technical documentation and contribute to lead generation via webinars, blog posts, and industry events.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Support field sales by helping customers understand the value of Kong API Management & Connectivity solutions.
  • •Drive the sales lifecycle from discovery and requirement gathering through demos/reviews into production.
  • •Support PoCs throughout customer evaluations.
  • •Onboard and train new customers while establishing and growing revenue potential with existing customers.
  • •Coordinate with support, product, and engineering to prioritize customer needs and create technical documentation for DevOps and implementations.

Key Requirements

  • •7+ years of pre-sales Solution Engineering or relevant experience in a SaaS, open-source, or enterprise software company.
  • •Experience working with open-source technology.
  • •Foundational knowledge of API management and integration, cloud computing trends, and open-source business models.
  • •Confidently present and lead discussions with C-/Director-level executives, as well as Product Managers and Engineers.
  • •Enthusiasm for a fast-paced startup culture.
Experience:7+ yearsSaaSOpen-sourceEnterprise software
Skills:PresentationStakeholder managementDocumentationCustomer advocacyCross-functional collaboration
Tech Stack:API ManagementAPI ConnectivityAPI GatewayService MeshDockerKubernetesNGINXHTTPAWSPostgresCassandraLinuxDevOpsCD/CIDCOSMesosDocker Swarm

Company Brief

Kong
Provides a cloud-native API and service connectivity platform (Kong Gateway, Konnect, Kuma, Insomnia) that secures, manages, and observes APIs and microservices for enterprises across cloud and hybrid environments.
Industry: API Platforms
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2017
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor