Inside Sales Associate (Richmond, VA, US, 23233)

Allianz
Richmond, Virginia, Florida, Maryland, Georgia, Texas
Workplace: RemoteFull timeUSD 16 - 19 hourlyFunction: SalesEducation: high_schoolSkills: ["Customer service","Empathy","Consultative selling","Data accuracy","Time management"]

Engage with customers actively seeking travel insurance by responding to inbound phone and email inquiries, identifying needs, and recommending coverage options. Provide quotes, educate prospects on available policies, and close sales by addressing concerns and guiding customers to commitment. Maintain strong product knowledge, accurately enter and research customer information, and work effectively in an environment using AI, machine learning, data analytics, and cloud-based tools.

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Allianz
Allianz
2 hours ago

Inside Sales Associate (Richmond, VA, US, 23233)

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Last checked: 2 hours agoStatus: Live

Job Summary

Engage with customers actively seeking travel insurance by responding to inbound phone and email inquiries, identifying needs, and recommending coverage options. Provide quotes, educate prospects on available policies, and close sales by addressing concerns and guiding customers to commitment. Maintain strong product knowledge, accurately enter and research customer information, and work effectively in an environment using AI, machine learning, data analytics, and cloud-based tools.
Location: Richmond, Virginia, Florida, Maryland, Georgia, Texas
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound customer inquiries via phone and email with professionalism and empathy.
  • •Identify customer needs and recommend optimal or alternative travel insurance solutions.
  • •Educate clients on insurance options, provide quotes, and close sales.
  • •Maintain in-depth knowledge of travel insurance products and stay up to date on policy changes.
  • •Accurately enter customer data and research customer information to support sales decisions.

Pay and Benefits

Salary: USD 16 - 19 hourly
Perks:Health InsuranceDentalVisionRetirement SavingsPaid Leave

Key Requirements

  • •Have a high school diploma or equivalent.
  • •6 to 12 months in a customer service environment (sales-based experience preferred).
  • •Deliver superb customer service with strong customer focus and commitment to satisfaction.
  • •Possess eligibility to obtain a license for selling travel insurance across all 50 states.
  • •Work effectively using AI, machine learning, data analytics, and cloud-based tools with responsible data governance and ethical use.
Experience:InsuranceTravelCustomer serviceSales
Education:High School
Skills:Customer serviceEmpathyConsultative sellingData accuracyTime management
Licenses:Limited lines license
Tech Stack:AI-assisted technologyArtificial intelligenceMachine learningData analyticsCloud-based toolsPhoneEmail

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn