Kempinski

4 months ago

In-Room Dining Supervisor (f/m/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Lead and supervise the Room Service team to deliver a premium culinary experience, coordinating with waitstaff and minibar attendants, taking orders, and ensuring flawless POS and kitchen communication. Maintain high service quality, guest satisfaction, and organized, clean workspaces in a luxury hotel setting.

Location: Switzerland

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Coordinate with Waiter/ Waitress & Minibar Attendant to ensure seamless room service.
•Take orders by phone and ensure correct booking in POS communication to service and kitchen.
•Explain and upsell all food/drinks offered and provide alternatives.
•Monitor utilities, supplies and waste; keep the workplace clean and organized.
•Supervise service and relay instructions for the team; handle guest enquiries and report to supervisors.

Pay and Benefits

Perks:Staff AccommodationSki CoursesGerman CoursesEmployee BenefitsChildcare

Key Requirements

•Completed training in a comparable hotel and professional experience in upscale gastronomy.
•Several years of experience in a similar position.
•Impeccable appearance and well-groomed presence, with strong communication skills and knowledge of human nature.
•Ability to work under pressure, with flexibility and high quality awareness.
•Structured and organized way of working with a strong team orientation.

Skills:CommunicationTeamworkCustomer serviceFlexibilityProblem-solving

Languages:GermanEnglish

Tech Stack:POS

Company Brief

Kempinski

Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Munich, Germany

Founded: 1862

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Kempinski

4 months ago

In-Room Dining Supervisor (f/m/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Switzerland

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Coordinate with Waiter/ Waitress & Minibar Attendant to ensure seamless room service.
•Take orders by phone and ensure correct booking in POS communication to service and kitchen.
•Explain and upsell all food/drinks offered and provide alternatives.
•Monitor utilities, supplies and waste; keep the workplace clean and organized.
•Supervise service and relay instructions for the team; handle guest enquiries and report to supervisors.

Pay and Benefits

Perks:Staff AccommodationSki CoursesGerman CoursesEmployee BenefitsChildcare

Key Requirements

•Completed training in a comparable hotel and professional experience in upscale gastronomy.
•Several years of experience in a similar position.
•Impeccable appearance and well-groomed presence, with strong communication skills and knowledge of human nature.
•Ability to work under pressure, with flexibility and high quality awareness.
•Structured and organized way of working with a strong team orientation.

Skills:CommunicationTeamworkCustomer serviceFlexibilityProblem-solving

Languages:GermanEnglish

Tech Stack:POS

Company Brief

Kempinski

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Munich, Germany

Founded: 1862

Glassdoor: 4.0

Website LinkedIn Glassdoor