Customer Experience Banker - Bowling Green, OH (30-35 hrs/week)

Huntington Bancshares
United States
Workplace: OnsitePart timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Sales acumen"]

Serve as a Financial Concierge for walk-in customers, providing exemplary customer service and accurately handling transactions while balancing daily. Proactively identify customer financial goals, educate customers on consumer deposit products, and use a disciplined sales process (including follow-up, outbound calling, and referrals) to retain and grow relationships. Refer customers to other bank areas to deepen partnerships while complying with operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
15 hours ago

Customer Experience Banker - Bowling Green, OH (30-35 hrs/week)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 42 minutes agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, providing exemplary customer service and accurately handling transactions while balancing daily. Proactively identify customer financial goals, educate customers on consumer deposit products, and use a disciplined sales process (including follow-up, outbound calling, and referrals) to retain and grow relationships. Refer customers to other bank areas to deepen partnerships while complying with operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and effectively resolve customer issues.
  • •Process customer transactions accurately and efficiently and balance daily.
  • •Educate customers on consumer deposit products.
  • •Proactively grow customer relationships through a disciplined sales process, including new customer follow-up, outbound calling, and sourcing referrals.
  • •Follow operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •Be proficient in understanding and educating customers on consumer deposit products.
  • •Demonstrate acumen in sales, customer service, relationship management, banking, communication, and presentation.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationSales acumen
Tech Stack:Mobile servicesOnline banking services

Eligibility

Visa:F-1H-1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn