Doodle

3 weeks ago

Customer Value Consultant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Own a portfolio of enterprise accounts and drive onboarding, adoption, expansion, and renewal as a revenue-generating partner to Sales. Lead pre-sale value discovery with Account Executives, build quantified business cases, set baseline and success metrics, and run structured value reviews at 3 and 6 months. Use account health and usage signals to trigger proactive outreach and identify expansion opportunities across education, healthcare, and professional services in EMEA & North America.

Location: London

Workplace: Hybrid

Employment Type: Full time

Job Function: Consulting & Advisory

Key Responsibilities

•Run pre-sale value discovery with Account Executives to quantify enterprise upside in the prospect’s own units.
•Set baseline and target metrics upfront and define enterprise outcomes and measurement.
•Lead structured onboarding aligned to the business case to deliver value beyond feature activation.
•Conduct value reviews at 3 and 6 months to confirm progress against the baseline and drive proactive usage-triggered outreach afterward.
•Identify and qualify expansion opportunities, build expansion business cases, and progress new use cases in close partnership with Account Executives.

Pay and Benefits

Perks:Pension PlanPaid LeaveLearning BudgetHybrid WorkHome OfficeParental LeaveHeadspace MembershipEquipment

Key Requirements

•3–5 years in a value-led sales, value consulting, account management, or commercial Customer Success role in B2B SaaS (or a management-consulting background moving into SaaS).
•Track record of building quantified, customer-specific business cases tied to measurable outcomes.
•Experience navigating multi-stakeholder enterprise accounts, engaging economic buyers, and building champions across departments.
•Comfortable working alongside Account Executives in a coordinated land-and-expand motion.
•Excellent English communication skills (German is a strong plus).

Experience:3-5 yearsB2B SaaSValue-led salesValue consultingCustomer SuccessEnterprise accounts

Skills:ProactiveData-drivenCommunicationStakeholder managementCustomer relationship building

Languages:EnglishGerman

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Doodle

Provides an online scheduling platform that simplifies meeting coordination by allowing users to propose times, vote on availability, and automate calendar bookings across teams and external participants, aimed at improving scheduling efficiency for businesses and individuals.

Industry: Enterprise Software

Company Size: Medium (51 to 250 employees)

Growth: Established Company

Headquarters: Zurich, Switzerland

Founded: 2007

Website LinkedIn

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Doodle

3 weeks ago

Customer Value Consultant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: London

Workplace: Hybrid

Employment Type: Full time

Job Function: Consulting & Advisory

Key Responsibilities

•Run pre-sale value discovery with Account Executives to quantify enterprise upside in the prospect’s own units.
•Set baseline and target metrics upfront and define enterprise outcomes and measurement.
•Lead structured onboarding aligned to the business case to deliver value beyond feature activation.
•Conduct value reviews at 3 and 6 months to confirm progress against the baseline and drive proactive usage-triggered outreach afterward.
•Identify and qualify expansion opportunities, build expansion business cases, and progress new use cases in close partnership with Account Executives.

Pay and Benefits

Perks:Pension PlanPaid LeaveLearning BudgetHybrid WorkHome OfficeParental LeaveHeadspace MembershipEquipment

Key Requirements

•3–5 years in a value-led sales, value consulting, account management, or commercial Customer Success role in B2B SaaS (or a management-consulting background moving into SaaS).
•Track record of building quantified, customer-specific business cases tied to measurable outcomes.
•Experience navigating multi-stakeholder enterprise accounts, engaging economic buyers, and building champions across departments.
•Comfortable working alongside Account Executives in a coordinated land-and-expand motion.
•Excellent English communication skills (German is a strong plus).

Experience:3-5 yearsB2B SaaSValue-led salesValue consultingCustomer SuccessEnterprise accounts

Skills:ProactiveData-drivenCommunicationStakeholder managementCustomer relationship building

Languages:EnglishGerman

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Doodle

Industry: Enterprise Software

Company Size: Medium (51 to 250 employees)

Growth: Established Company

Headquarters: Zurich, Switzerland

Founded: 2007

Website LinkedIn