4 months ago

Technical Services Engineer, 2nd Shift

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Technical Services Engineers solve complex MongoDB problems for large customers, covering the entire MongoDB ecosystem from database server to Atlas and Cloud Manager. The role focuses on troubleshooting architecture, performance, recovery, security, and scalability, mentoring teammates, and developing internal tools. Based on Hawaii or West Coast offices with hybrid/remote options, you’ll collaborate with product teams to advocate for customer needs and drive knowledge of new product lines.

Location: California, Hawaii, Nevada, Oregon, Washington

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Provide expert guidance to customers on architecture, performance, recovery, security, and scalability of MongoDB environments.
•Mentor and ramp new team members and drive knowledge of new product lines within the MongoDB ecosystem.
•Collaborate with product management and development teams to advocate for customer needs and feedback.
•Develop internal tools to improve performance benchmarking and diagnostics.
•Work with customers on complex production databases to ensure high availability and reliability.

Pay and Benefits

Salary: USD 90,000 - 176,000 annually

Perks:401kEquityPaid LeaveParental LeaveHealth Insurance

Key Requirements

•Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
•Good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc.)
•Storage engineering experience, including NAS, SAN, SSD, multi-pathing, and caching
•Experience building and maintaining complex mission-critical production database systems
•Reading code and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc.

Experience:DatabasesCloudStorageNetworksLinux

Skills:Problem-solvingCustomer serviceTeamworkCollaborationCommunication

Languages:English

Tech Stack:JavaPythonRubyCC++C#JavascriptNode.jsGoLinuxDNSTCP/IPSSL/TLSNASSANSSDMongoDBAtlasCloud ManagerKubernetes

Company Brief

MongoDB

Develops MongoDB, a leading general-purpose, document-based database platform that enables developers and enterprises to build scalable, high-performance applications with flexible data models and cloud-native capabilities.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2007

Glassdoor: 4.1

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

MongoDB

4 months ago

Technical Services Engineer, 2nd Shift

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: California, Hawaii, Nevada, Oregon, Washington

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Provide expert guidance to customers on architecture, performance, recovery, security, and scalability of MongoDB environments.
•Mentor and ramp new team members and drive knowledge of new product lines within the MongoDB ecosystem.
•Collaborate with product management and development teams to advocate for customer needs and feedback.
•Develop internal tools to improve performance benchmarking and diagnostics.
•Work with customers on complex production databases to ensure high availability and reliability.

Pay and Benefits

Salary: USD 90,000 - 176,000 annually

Perks:401kEquityPaid LeaveParental LeaveHealth Insurance

Key Requirements

•Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
•Good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc.)
•Storage engineering experience, including NAS, SAN, SSD, multi-pathing, and caching
•Experience building and maintaining complex mission-critical production database systems
•Reading code and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc.

Experience:DatabasesCloudStorageNetworksLinux

Skills:Problem-solvingCustomer serviceTeamworkCollaborationCommunication

Languages:English

Tech Stack:JavaPythonRubyCC++C#JavascriptNode.jsGoLinuxDNSTCP/IPSSL/TLSNASSANSSDMongoDBAtlasCloud ManagerKubernetes

Company Brief

MongoDB

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2007

Glassdoor: 4.1

Website LinkedIn