Demo & Delivery Specialist (UAE National)

Al Tayer Group
Abu Dhabi
Workplace: OnsiteFull timeFunction: Transportation & Fleet OperationsExperience: 2+ yearsSkills: ["Attention to detail","Quality focus","Dynamic personality","Proactive personality"]

Coordinate vehicle readiness and delivery handovers by liaising with internal departments and scheduling appointment handovers with the sales team. Prepare vehicle configuration records, manage customer communications (including delays and specification changes), and ensure vehicle delivery outside the company meets customer-service standards. Explain vehicle operational features to new owners, cover extras/accessories/warranties, and maintain accurate delivery and transaction records, including daily delivery reports.

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Al Tayer Group
Al Tayer Group
5 days ago

Demo & Delivery Specialist (UAE National)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Coordinate vehicle readiness and delivery handovers by liaising with internal departments and scheduling appointment handovers with the sales team. Prepare vehicle configuration records, manage customer communications (including delays and specification changes), and ensure vehicle delivery outside the company meets customer-service standards. Explain vehicle operational features to new owners, cover extras/accessories/warranties, and maintain accurate delivery and transaction records, including daily delivery reports.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Mid level

Key Responsibilities

  • •Liaise with internal departments (including PDI and logistics) and coordinate vehicle readiness, vehicle configuration, and handover appointments with the sales team.
  • •Prepare vehicle configuration records prior to delivery and ensure smooth vehicle handover, including when handing over vehicles outside the company.
  • •Communicate with customers about delays, changes to requirements/specifications, and ensure highest customer service in line with company sales policies and procedures.
  • •Stay current on vehicle features and innovations and provide comprehensive explanations to new car owners to improve customer experience.
  • •Maintain accurate delivery-status and transaction records (delivery documents, warranties, checklists) and send daily reports to the line manager.

Key Requirements

  • •Degree in any discipline or through automotive vocational route.
  • •2 years of experience in a customer service environment.
  • •Good knowledge of automobile sales gained through formal training or work experience.
  • •Bilingual (Arabic and English).
  • •Attention to detail with a focus on quality.
Experience:2+ years
Skills:Attention to detailQuality focusDynamic personalityProactive personality
Languages:ArabicEnglish

Eligibility

Nationality:UAE National

Company Brief

Al Tayer Group
Privately held UAE conglomerate founded in 1979 operating across automotive, luxury & lifestyle retail, real estate and ventures. Al Tayer Group represents global brands, runs retail and e‑commerce operations, and has diversified investments across the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Founded: 1979
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