Store Advisor, Dosan Park, Seoul

On Holding
Seoul
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: ["Communication","Hospitality","Interpersonal skills","Initiative","Teamwork"]

Join On’s Direct-to-Consumer (DTC) Store Retail team in Seoul and help bring On to Korea. You’ll deliver exceptional customer service by answering inquiries, understanding customer needs, and improving engagement with the product. Maintain strong product knowledge, support inventory and inbound/outbound orders, uphold visual standards for a premium in-store experience, and share feedback with store leadership to improve processes and customer experience.

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On Holding
On Holding
1 month ago

Store Advisor, Dosan Park, Seoul

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Last checked: 18 hours agoStatus: Live

Job Summary

Join On’s Direct-to-Consumer (DTC) Store Retail team in Seoul and help bring On to Korea. You’ll deliver exceptional customer service by answering inquiries, understanding customer needs, and improving engagement with the product. Maintain strong product knowledge, support inventory and inbound/outbound orders, uphold visual standards for a premium in-store experience, and share feedback with store leadership to improve processes and customer experience.
Location: Seoul
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Continuously embody and communicate On’s values and brand philosophy in team and customer interactions.
  • •Provide exceptional customer service by responding to inquiries and creating solutions aligned with customer needs.
  • •Maintain in-depth product technical knowledge and stay aligned with global On activities and projects.
  • •Support store operations including inventory management and inbound/outbound product orders.
  • •Help maintain visual standards and contribute feedback to store leadership to improve store processes and customer engagement.

Key Requirements

  • •Experience in a retail or customer-facing environment is preferred.
  • •Strong communication, hospitality, and interpersonal skills.
  • •Ability to take initiative, learn quickly, and work independently and as part of a team.
  • •An eye for maintaining store condition and visual merchandising standards.
Experience:Retail
Skills:CommunicationHospitalityInterpersonal skillsInitiativeTeamwork
Languages:English

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn