Customer Assistant (Christmas)

Waitrose & Partners
United Kingdom
Workplace: OnsiteTemporaryGBP 13 - 13.25 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer service","Customer focus","Teamwork","Problem-solving"]

Deliver outstanding customer service in a John Lewis shop by supporting the full customer journey, using product knowledge to drive sales, and keeping shop standards high. Help with till support, stock replenishment, price ticketing, and general shop-keeping tasks. Maintain a clean, well-stocked environment, help protect profits through accurate stock counts, and look for improvements to enhance customer experience.

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Waitrose & Partners
Waitrose & Partners
5 days ago

Customer Assistant (Christmas)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Deliver outstanding customer service in a John Lewis shop by supporting the full customer journey, using product knowledge to drive sales, and keeping shop standards high. Help with till support, stock replenishment, price ticketing, and general shop-keeping tasks. Maintain a clean, well-stocked environment, help protect profits through accurate stock counts, and look for improvements to enhance customer experience.
Location: United Kingdom
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Deliver engaging, inspirational customer service at every stage of the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits.
  • •Proactively acknowledge customers, understand their needs, and resolve queries.
  • •Work flexibly across the shop to support the wider team, including till support, stock replenishment, price ticketing, and shop-keeping.
  • •Support shop standards through displays, stock availability, cleanliness, and accurate stock counts to protect profits.

Pay and Benefits

Salary: GBP 13 - 13.25 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Ability to provide engaging customer service throughout the customer journey.
  • •Comfort working flexibly across shop tasks, including till support and stock replenishment.
  • •Desirable: experience in merchandising and product displays.
Skills:CommunicationCustomer serviceCustomer focusTeamworkProblem-solving

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn