Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Relationship building","Interpersonal skills","Problem-solving","Adaptability"]

Coordinate the full EquipmentShare rental experience at the onsite facility in New Florence, MO. You’ll respond to inbound leads, guide customers through the rental process, and build relationships with contractors and construction principals. Maintain and nurture customer accounts to ensure satisfaction, promptly resolve inquiries and complaints, and develop strategies to grow market share and improve the customer experience using EquipmentShare’s proprietary T3 technology.

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EquipmentShare
EquipmentShare
1 day ago

Rental Coordinator

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Last checked: 4 hours agoStatus: Live

Job Summary

Coordinate the full EquipmentShare rental experience at the onsite facility in New Florence, MO. You’ll respond to inbound leads, guide customers through the rental process, and build relationships with contractors and construction principals. Maintain and nurture customer accounts to ensure satisfaction, promptly resolve inquiries and complaints, and develop strategies to grow market share and improve the customer experience using EquipmentShare’s proprietary T3 technology.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Grow the customer base by building relationships with contractors and construction company principals.
  • •Maintain and nurture existing customer relationships to ensure customers are 100% satisfied.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kGym Membership

Key Requirements

  • •High school diploma or equivalent.
  • •Strong listening skills and a customer-first mindset focused on solving customer problems.
  • •Build, nurture, and maintain customer relationships throughout the rental process.
  • •Strong interpersonal and problem-solving skills.
  • •Adapt to a fast-paced, growing company and stay continuously educated on EquipmentShare products and services.
Education:High School
Skills:Customer focusRelationship buildingInterpersonal skillsProblem-solvingAdaptability
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn