CSR / Teller - Bolingbrook - Part Time

Fifth Third Bancorp
United States
Workplace: OnsitePart timeUSD 43,680 - 67,700 annuallyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Risk awareness","Confidentiality","Problem-solving","Initiative"]

Provide excellent customer service by listening to customer needs, answering questions, following up, and guiding customers to the right financial partners. Handle consumer and business issues professionally while following retail policies and procedures. Maintain confidentiality, manage cash-handling responsibilities, and support daily office operations, risk awareness, and accurate balancing. Use bank tools for referrals and help route complex cases to appropriate leadership.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

CSR / Teller - Bolingbrook - Part Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 minutes agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide excellent customer service by listening to customer needs, answering questions, following up, and guiding customers to the right financial partners. Handle consumer and business issues professionally while following retail policies and procedures. Maintain confidentiality, manage cash-handling responsibilities, and support daily office operations, risk awareness, and accurate balancing. Use bank tools for referrals and help route complex cases to appropriate leadership.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Deepen customer relationships by listening, asking questions, and guiding customers to appropriate financial needs.
  • •Follow up on customer questions and resolve issues in a responsive and timely manner.
  • •Maintain confidentiality and follow the Code of Conduct and related policies.
  • •Perform daily office responsibilities and maintain accurate cash balancing in line with policy.
  • •Identify customer needs and make referrals to bankers and business partners for consultative conversations.

Pay and Benefits

Salary: USD 43,680 - 67,700 annually

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience/ability is required.
  • •Ability to interact comfortably and confidently with the public.
  • •Knowledge of retail policies and procedures to perform essential duties.
  • •Flexibility in scheduling and ability to take initiative with sound judgment.
Education:High School
Skills:Customer serviceRisk awarenessConfidentialityProblem-solvingInitiative

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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