Sales Support Associate III

Tapestry
United States
Workplace: OnsitePart time15 - 18.5Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Deliver an excellent in-store customer experience by welcoming clients, operating POS accurately, and keeping the cash wrap and sales floor well organized. Support product flow from receipt through point of sale by processing shipments, maintaining stockroom cleanliness, replenishing floor inventory, and updating visual merchandising. Promote add-on items and gift cards, handle customer information where permitted, and follow Loss Prevention guidelines while assisting the sales team.

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Tapestry
Tapestry
2 months ago

Sales Support Associate III

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Deliver an excellent in-store customer experience by welcoming clients, operating POS accurately, and keeping the cash wrap and sales floor well organized. Support product flow from receipt through point of sale by processing shipments, maintaining stockroom cleanliness, replenishing floor inventory, and updating visual merchandising. Promote add-on items and gift cards, handle customer information where permitted, and follow Loss Prevention guidelines while assisting the sales team.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients warmly, anticipate needs, and provide personalized assistance.
  • •Serve as a brand ambassador and support social media engagement in the local market.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash according to policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Process and organize shipments/transfers, report discrepancies, manage stock levels, replenish the sales floor, and execute visual merchandising updates.

Pay and Benefits

Salary: 15 - 18.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience, sales), preferably in luxury retail; education and experience considered together.
  • •Knowledge of fashion trends and marketplace competition.
  • •Ability to operate cash register systems and basic computer tools, including iPad/laptop and Mobile POS, and use walkie talkie plus read price/product release sheets.
  • •Strong attention to detail and organizational skills.
  • •Excellent communication and customer service skills, with ability to multitask in a fast-paced environment.
Experience:1+ yearsRetailLuxury retailFashion
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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