Unity Software

1 day ago

Developer Support Engineer, Ads Monetization

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 day agoStatus: Live

Job Summary

Serve as the technical point of contact for SMB developers integrating Unity Ads and LevelPlay mediation in Vilnius. Own end-to-end support—from SDK integration and onboarding to diagnosing revenue and delivery issues using dashboards, APIs, and test suites. Manage cases at scale in Salesforce/Zendesk, escalate bugs via Jira, and build self-service resources like sample projects and knowledge-base articles while feeding recurring issues back to Product and Engineering.

Location: Vilnius

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Act as the technical point of contact for SMB developers integrating Unity Ads and LevelPlay mediation across Android and iOS.
•Onboard self-serve publishers by supporting account/dashboard setup, ad-unit creation, and network configuration to get them live quickly.
•Diagnose revenue and delivery issues using dashboards, reporting/ILRD APIs, and the LevelPlay Integration Test Suite; recommend monetization optimizations.
•Manage support cases at scale in Salesforce/Zendesk and escalate reproducible bugs to engineering via Jira.
•Build self-service assets like knowledge-base articles, reproducible sample projects, and forum responses while relaying feedback to Product and Engineering.

Pay and Benefits

Salary: EUR 2,650 - 3,966.66 monthly

Equity and Bonus:Equity

Perks:Health InsuranceLife InsuranceDisability InsurancePensionPaid LeaveEquity

Key Requirements

•Hands-on experience troubleshooting mobile SDK integrations on Android (Java/Kotlin, Gradle) and iOS (Swift/Objective-C, CocoaPods/SPM).
•Ability to analyze data to identify root cause using dashboards, reporting APIs, and SQL/BigQuery.
•Experience using support tooling such as Salesforce Service Cloud or Zendesk and issue tracking in Jira.
•Ability to write clear, developer-facing documentation.
•Effective written and verbal communication in English.

Skills:CommunicationDocumentationProblem-solvingTechnical troubleshooting

Languages:English

Tech Stack:Unity AdsUnity LevelPlayAndroidIOSJavaKotlinGradleSwiftObjective-CCocoaPodsSPMEasy-ModeUnity Package ManagerOne Unity DashboardSalesforce Service CloudZendeskJiraSQLBigQueryECPM

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Unity Software

Develops the Unity real-time 3D development platform used to create, operate, and monetize interactive experiences and games across mobile, console, PC, and AR/VR platforms. Serves developers, studios, and enterprises worldwide.

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2004

Glassdoor: 3.8

Website LinkedIn

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Unity Software

1 day ago

Developer Support Engineer, Ads Monetization

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 day agoStatus: Live

Job Summary

Location: Vilnius

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Act as the technical point of contact for SMB developers integrating Unity Ads and LevelPlay mediation across Android and iOS.
•Onboard self-serve publishers by supporting account/dashboard setup, ad-unit creation, and network configuration to get them live quickly.
•Diagnose revenue and delivery issues using dashboards, reporting/ILRD APIs, and the LevelPlay Integration Test Suite; recommend monetization optimizations.
•Manage support cases at scale in Salesforce/Zendesk and escalate reproducible bugs to engineering via Jira.
•Build self-service assets like knowledge-base articles, reproducible sample projects, and forum responses while relaying feedback to Product and Engineering.

Pay and Benefits

Salary: EUR 2,650 - 3,966.66 monthly

Equity and Bonus:Equity

Perks:Health InsuranceLife InsuranceDisability InsurancePensionPaid LeaveEquity

Key Requirements

•Hands-on experience troubleshooting mobile SDK integrations on Android (Java/Kotlin, Gradle) and iOS (Swift/Objective-C, CocoaPods/SPM).
•Ability to analyze data to identify root cause using dashboards, reporting APIs, and SQL/BigQuery.
•Experience using support tooling such as Salesforce Service Cloud or Zendesk and issue tracking in Jira.
•Ability to write clear, developer-facing documentation.
•Effective written and verbal communication in English.

Skills:CommunicationDocumentationProblem-solvingTechnical troubleshooting

Languages:English

Tech Stack:Unity AdsUnity LevelPlayAndroidIOSJavaKotlinGradleSwiftObjective-CCocoaPodsSPMEasy-ModeUnity Package ManagerOne Unity DashboardSalesforce Service CloudZendeskJiraSQLBigQueryECPM

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Unity Software

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2004

Glassdoor: 3.8

Website LinkedIn