Lead Supervisor I

Tapestry
United States
Workplace: OnsiteFull timeUSD 16 - 24.75 hourlyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership presence","Customer focus","Collaboration","Data analysis","Coaching","Conflict resolution","Diplomacy","Learning agility","Drive for results","Interpersonal savvy"]

Lead and inspire a retail sales floor to achieve sales targets and deliver an exceptional, inclusive customer experience. Serve as a Brand Ambassador for Coach values, implement company initiatives, and support day-to-day business operations. Analyze sales data and KPIs, coach the team on clienteling for long-term relationships, and drive recruitment, interviewing, performance evaluation, and high-level training when needed.

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FursaFursa
Tapestry
Tapestry
2 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead and inspire a retail sales floor to achieve sales targets and deliver an exceptional, inclusive customer experience. Serve as a Brand Ambassador for Coach values, implement company initiatives, and support day-to-day business operations. Analyze sales data and KPIs, coach the team on clienteling for long-term relationships, and drive recruitment, interviewing, performance evaluation, and high-level training when needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead the sales floor to achieve sales targets and provide an exceptional customer experience.
  • •Implement company initiatives and support full store operations as a Brand Ambassador for Coach values.
  • •Monitor and analyze sales data and trends, and recommend actions to enhance store performance and customer experience.
  • •Recruit, interview, evaluate performance, and provide high-level training; deliver feedback and guidance to improve individual performance.
  • •Provide HR and conflict resolution support in the absence of the leadership team and enforce company/store policies and procedures.

Pay and Benefits

Salary: USD 16 - 24.75 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and move around the sales floor and stockroom.
  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Support recruiting, interviewing, performance evaluation, and high-level training as needed.
  • •Monitor and analyze sales data to identify trends and recommend actions to improve store performance.
Experience:1+ yearsRetail
Skills:Leadership presenceCustomer focusCollaborationData analysisCoachingConflict resolutionDiplomacyLearning agilityDrive for resultsInterpersonal savvy

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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