Waiter/ess - Amara Lounge - Service - Jumeirah Living Marina Gate

Jumeirah
United Arab Emirates
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceEducation: bachelorsSkills: ["Interpersonal skills","Communication","Customer focus","Problem-solving","Organizational skills"]

Welcome and engage guests at Amara Lounge to deliver a warm, personalized dining experience. You’ll build guest relationships, manage reservations and seating, and handle feedback and service recovery with professionalism. Working closely with service and kitchen teams, you’ll ensure seamless communication and exceptional service delivery. You’ll also promote outlet offerings, events, and seasonal promotions to boost guest engagement and revenue.

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FursaFursa
Jumeirah
Jumeirah
2 weeks ago

Waiter/ess - Amara Lounge - Service - Jumeirah Living Marina Gate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Welcome and engage guests at Amara Lounge to deliver a warm, personalized dining experience. You’ll build guest relationships, manage reservations and seating, and handle feedback and service recovery with professionalism. Working closely with service and kitchen teams, you’ll ensure seamless communication and exceptional service delivery. You’ll also promote outlet offerings, events, and seasonal promotions to boost guest engagement and revenue.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Entry level

Key Responsibilities

  • •Welcome and professionally engage guests, ensuring a warm and personalized dining experience throughout their visit.
  • •Build and maintain strong guest relationships by recognizing preferences and anticipating needs to enhance satisfaction and loyalty.
  • •Manage reservations, seating arrangements, and guest flow to maximize operational efficiency and guest comfort.
  • •Handle guest feedback, concerns, and service recovery situations promptly, ensuring effective resolution and follow-up.
  • •Coordinate with service and kitchen teams to ensure seamless communication and exceptional service delivery.

Pay and Benefits

Perks:Health InsuranceLife InsurancePaid LeaveLearning BudgetShared AccommodationColleague Discounts

Key Requirements

  • •Prefer a Diploma or Bachelor's Degree in Hospitality Management, Tourism, Business Administration, or a related field.
  • •Strong understanding of luxury hospitality service standards and a genuine passion for creating exceptional guest experiences.
  • •Outstanding interpersonal and communication skills to engage confidently with guests from diverse cultural backgrounds.
  • •Proven ability to handle guest concerns professionally and resolve issues effectively.
  • •Strong organizational skills and attention to detail in a fast-paced environment.
Experience:Luxury hospitality
Education:Bachelor's
Skills:Interpersonal skillsCommunicationCustomer focusProblem-solvingOrganizational skills

Company Brief

Jumeirah
Luxury hospitality company operating hotels, resorts, and serviced residences across the Middle East, Europe, and Asia. Jumeirah is known for high-end guest experiences, iconic properties, dining, and premium leisure services.
Industry: Hotels & Resorts
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1997
WebsiteLinkedIn