Fifth Third Bancorp

3 weeks ago

Personal Banker Associate I (North Congress)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Become a Retail Personal Banker I by completing a 4–8 week onboarding and education program with rotations across operations and Sales & Service. Use a consultative sales approach and Financial Needs Assessment to build customer profiles, recommend retail consumer and small business solutions, and drive cross-selling. Proactively reach customers using CAMP and approved marketing tools, support outside sales and community events, and coordinate referrals with mortgage, small business, commercial, and investment partners.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Seniority: Entry level

Key Responsibilities

•Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
•Maintain in-depth knowledge of retail consumer and small business products/services and recommend appropriate solutions using the bank’s value proposition.
•Use CAMP and other approved marketing tools to proactively reach customers, set appointments for periodic financial reviews, and support proactive outreach.
•Cross-sell to the existing customer base and engage in outside sales activities, including onsite presentations, business sales calls, and community financial literacy events.
•Establish relationships with business partners (mortgage, small business, commercial, and investment) and refer customers appropriately while processing teller transactions and supporting platform staff.
•Provide guidance to CSRs on sales and referral processes; meet/exceed customer experience and production goals and support revenue growth as measured by the Financial Center P&L.
•Participate in consumer loan and bankcard processing, owning sourced loans from application through closing.
•Follow policies and procedures to mitigate fraudulent activity and manage risk; keep business confidential and adhere to the Bancorp Code of Conduct and Ethics.

Travel: Medium travel

Key Requirements

•College degree or work experience providing transferrable skills, or a combination of education and experience.
•Experience in the financial industry (preferred).
•Demonstrated ability to develop comfort with sales activities to acquire new consumer and small business customers and/or cross-sell to existing customers.
•Ability to demonstrate understanding of advanced math functions for analyzing credit and financial information.
•Must be able to complete S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Experience:Financial industryRetail bankingSmall business

Skills:Consultative salesCustomer focusProfessional communicationRelationship managementRisk awareness

Licenses:S.A.F.E. Act registration (NMLS)

Tech Stack:CAMPNMLS

Company Brief

Fifth Third Bancorp

Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cincinnati, United States

Founded: 1858

Glassdoor: 3.7

Website LinkedIn Glassdoor

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Fifth Third Bancorp

3 weeks ago

Personal Banker Associate I (North Congress)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Seniority: Entry level

Key Responsibilities

•Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
•Maintain in-depth knowledge of retail consumer and small business products/services and recommend appropriate solutions using the bank’s value proposition.
•Use CAMP and other approved marketing tools to proactively reach customers, set appointments for periodic financial reviews, and support proactive outreach.
•Cross-sell to the existing customer base and engage in outside sales activities, including onsite presentations, business sales calls, and community financial literacy events.
•Establish relationships with business partners (mortgage, small business, commercial, and investment) and refer customers appropriately while processing teller transactions and supporting platform staff.
•Provide guidance to CSRs on sales and referral processes; meet/exceed customer experience and production goals and support revenue growth as measured by the Financial Center P&L.
•Participate in consumer loan and bankcard processing, owning sourced loans from application through closing.
•Follow policies and procedures to mitigate fraudulent activity and manage risk; keep business confidential and adhere to the Bancorp Code of Conduct and Ethics.

Travel: Medium travel

Key Requirements

•College degree or work experience providing transferrable skills, or a combination of education and experience.
•Experience in the financial industry (preferred).
•Demonstrated ability to develop comfort with sales activities to acquire new consumer and small business customers and/or cross-sell to existing customers.
•Ability to demonstrate understanding of advanced math functions for analyzing credit and financial information.
•Must be able to complete S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Experience:Financial industryRetail bankingSmall business

Skills:Consultative salesCustomer focusProfessional communicationRelationship managementRisk awareness

Licenses:S.A.F.E. Act registration (NMLS)

Tech Stack:CAMPNMLS

Company Brief

Fifth Third Bancorp

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cincinnati, United States

Founded: 1858

Glassdoor: 3.7

Website LinkedIn Glassdoor