Netflix

4 weeks ago

Senior Manager, Netflix Technology Experience (APAC)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Lead a Manila-based regional presence for Netflix’s Technology Experience (APAC), overseeing Remote Enterprise, Remote Studio Support, and Identity & Access Management (IAM) teams. Drive service-excellence strategy, operational excellence, and data-informed decisions while building and coaching managers. Champion AI, automation, and observability tooling adoption to improve efficiency, scalability, and user experience, and manage regional budget, workforce, and portfolio planning.

Location: Manila

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Lead a multidisciplinary IT team across Remote Enterprise, Remote Studio, and Identity Access Management (IAM) domains to maintain an industry-leading user experience and service-excellence culture.
•Build and coach managers, providing context and mentorship to develop high-skill, high-autonomy teams and a leadership bench.
•Ensure operational excellence by leveraging data to inform key business decisions and strategic requirements.
•Provide inclusive leadership that promotes organizational health and psychological safety.
•Champion adoption and integration of AI, automation, and observability tooling; manage and forecast annual needs across budget, workforce, and portfolio.

Travel: Low travel

Key Requirements

•15+ years of experience in IT Operations or Technology Management, with at least 8+ years leading other managers in a large-scale global environment.
•Proven track record building and maintaining a healthy diverse and inclusive organization.
•Strong technical background spanning IT infrastructure, networking, cloud applications, and Identity and Access Management (IAM).
•Expertise using metrics and data to analyze business priorities, drive decision-making, and measure success.
•Must be amenable to a hybrid work arrangement in Makati and capable of navigating fast-paced, evolving environments.

Skills:Service excellenceLeadershipInclusivityData-driven decision-makingStakeholder communication

Tech Stack:AIAutomationObservabilityIT infrastructureNetworkingCloud applicationsIdentity and Access Management (IAM)

Company Brief

Netflix

Global subscription streaming service that produces and distributes movies, TV series, and games across multiple devices, operating worldwide with extensive original content and localized offerings.

Industry: Streaming Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Los Gatos, United States

Founded: 1997

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Netflix

4 weeks ago

Senior Manager, Netflix Technology Experience (APAC)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: Manila

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Lead a multidisciplinary IT team across Remote Enterprise, Remote Studio, and Identity Access Management (IAM) domains to maintain an industry-leading user experience and service-excellence culture.
•Build and coach managers, providing context and mentorship to develop high-skill, high-autonomy teams and a leadership bench.
•Ensure operational excellence by leveraging data to inform key business decisions and strategic requirements.
•Provide inclusive leadership that promotes organizational health and psychological safety.
•Champion adoption and integration of AI, automation, and observability tooling; manage and forecast annual needs across budget, workforce, and portfolio.

Travel: Low travel

Key Requirements

•15+ years of experience in IT Operations or Technology Management, with at least 8+ years leading other managers in a large-scale global environment.
•Proven track record building and maintaining a healthy diverse and inclusive organization.
•Strong technical background spanning IT infrastructure, networking, cloud applications, and Identity and Access Management (IAM).
•Expertise using metrics and data to analyze business priorities, drive decision-making, and measure success.
•Must be amenable to a hybrid work arrangement in Makati and capable of navigating fast-paced, evolving environments.

Skills:Service excellenceLeadershipInclusivityData-driven decision-makingStakeholder communication

Tech Stack:AIAutomationObservabilityIT infrastructureNetworkingCloud applicationsIdentity and Access Management (IAM)

Company Brief

Netflix

Global subscription streaming service that produces and distributes movies, TV series, and games across multiple devices, operating worldwide with extensive original content and localized offerings.

Industry: Streaming Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Los Gatos, United States

Founded: 1997

Glassdoor: 4.1

Website LinkedIn Glassdoor