Senior Account Manager

Cognite
Abu Dhabi
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Communication","Relationship building","Customer focus","Problem-solving"]

Own and grow Cognite’s most valuable Oil & Gas accounts in Abu Dhabi by building long-term relationships with C-level and IT stakeholders. Drive renewals, expansions, upsell/cross-sell, and customer success through value roadmaps, account planning, and alignment with each customer’s business case. Serve as the voice of the customer to product and customer community teams, while partnering with Sales, Marketing, and ecosystem partners.

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FursaFursa
Cognite
Cognite
7 months ago

Senior Account Manager

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Last checked: 43 minutes agoStatus: Live

Job Summary

Own and grow Cognite’s most valuable Oil & Gas accounts in Abu Dhabi by building long-term relationships with C-level and IT stakeholders. Drive renewals, expansions, upsell/cross-sell, and customer success through value roadmaps, account planning, and alignment with each customer’s business case. Serve as the voice of the customer to product and customer community teams, while partnering with Sales, Marketing, and ecosystem partners.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage relationships with Cognite’s most valuable customers (typically 1–2 key accounts).
  • •Build trusted advisor relationships with executive sponsors and key stakeholders.
  • •Drive expansions and secure renewals by aligning activities to the customer’s business case and strategy.
  • •Develop value roadmaps and account plans; identify expansion opportunities and close upsell/cross-sell with Sales.
  • •Act as the voice of the customer to product and customer community teams, and collaborate with internal teams and partners to maximize value.

Pay and Benefits

Perks:PensionInsuranceParental Leave

Key Requirements

  • •5+ years of experience leading customer engagements as an Account Manager or related role.
  • •Strong understanding of account management methodologies, including segmentation, customer journey, and customer health scoring.
  • •Commercial experience in renewals, upselling, and expanding complex enterprise deals.
  • •Background in SaaS, Data Platforms, and Oil & Gas.
  • •Fluent written and spoken English; proven experience selling at C-Level in both business and IT.
Experience:SaaSData PlatformsOil & Gas
Skills:CommunicationRelationship buildingCustomer focusProblem-solving
Languages:EnglishArabic
Tech Stack:SalesforceMEDDPICCClari

Company Brief

Cognite
Provides industrial data software that helps companies connect, contextualize, and use operational data for analytics, AI, and digital transformation. Its platform is used by heavy-industry customers to improve asset performance and operations.
Industry: Data Infrastructure
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Oslo, Norway
Founded: 2016
WebsiteLinkedIn