Director, Regional Technology Operations

Majid Al Futtaim
Cairo
Workplace: OnsiteOthersFunction: Executive & General ManagementExperience: 15+ yearsEducation: bachelorsSkills: ["Leadership","Team leadership","Governance","Vendor management","Stakeholder partnership"]

Lead regional IT operations across Egypt, Jordan, and Lebanon, while establishing Egypt as a strategic offshore technology delivery hub. Own Egypt retail IT and the delivery centre to ensure reliable service availability, infrastructure, and business continuity. Drive IT governance, cybersecurity, risk, and compliance, and build high-performing technology teams. Manage strategic vendors and partner with business leaders to deliver technology-enabled outcomes.

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Majid Al Futtaim
Majid Al Futtaim
2 months ago

Director, Regional Technology Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Lead regional IT operations across Egypt, Jordan, and Lebanon, while establishing Egypt as a strategic offshore technology delivery hub. Own Egypt retail IT and the delivery centre to ensure reliable service availability, infrastructure, and business continuity. Drive IT governance, cybersecurity, risk, and compliance, and build high-performing technology teams. Manage strategic vendors and partner with business leaders to deliver technology-enabled outcomes.
Location: Cairo
Workplace: Onsite
Employment Type: Others
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Lead regional IT operations across Egypt, Jordan, and Lebanon.
  • •Establish and scale the Egypt Offshore Technology Delivery Centre.
  • •Oversee Retail IT operations across Egypt.
  • •Ensure service availability, infrastructure, and business continuity.
  • •Drive IT governance, cybersecurity, risk, and compliance; build and lead technology teams; manage vendors and partner with business leaders.

Key Requirements

  • •15+ years of IT leadership experience in regional environments.
  • •Proven experience leading offshore/shared service delivery.
  • •Strong knowledge of IT infrastructure, ITSM, and cybersecurity.
  • •Experience supporting retail or customer-facing operations.
  • •Bachelor's degree in IT, Computer Science, or a related field.
Experience:15+ years
Education:Bachelor's
Skills:LeadershipTeam leadershipGovernanceVendor managementStakeholder partnership
Certifications:ITILPMPTOGAFCCNA
Tech Stack:ITSMCybersecurityIT infrastructure

Company Brief

Majid Al Futtaim
Emirati-owned diversified lifestyle conglomerate operating shopping malls, retail (including Carrefour franchise), leisure, hotels, and real estate across the Middle East, Africa and Asia, serving hundreds of millions of customers annually.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1992
Glassdoor
Glassdoor: 3.5
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