Personal Banker Associate I - Hyde Park, IL

Fifth Third Bancorp
Chicago
Workplace: OnsiteFull timeUSD 43,680 - 69,900 annuallyFunction: Banking, Lending & CreditSkills: ["Consultative sales","Customer service","Risk awareness","Communication"]

Join as a Retail Personal Banker I, completing a 4–8 week onboarding and education program that includes rotations across operations and Sales & Service. You’ll use a consultative sales process and Financial Needs Assessment to build customer profiles, cross-sell retail consumer and small business products, and set appointments using approved marketing tools. You’ll also process teller transactions, refer customers to business partners, and support a positive customer experience while adhering to risk and conduct standards.

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Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

Personal Banker Associate I - Hyde Park, IL

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Last checked: 11 hours agoStatus: Live

Job Summary

Join as a Retail Personal Banker I, completing a 4–8 week onboarding and education program that includes rotations across operations and Sales & Service. You’ll use a consultative sales process and Financial Needs Assessment to build customer profiles, cross-sell retail consumer and small business products, and set appointments using approved marketing tools. You’ll also process teller transactions, refer customers to business partners, and support a positive customer experience while adhering to risk and conduct standards.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs.
  • •Recommend appropriate retail consumer and small business products/services using the company value proposition.
  • •Use CAMP and other approved marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • •Cross-sell to the existing customer base and engage in outside sales activities, including community financial literacy events and business sales calls.
  • •Establish relationships with business partners (Mortgage, Small Business, Commercial and Investment) and refer customers as appropriate while processing teller transactions and following confidentiality and conduct policies.
Travel: Low travel

Pay and Benefits

Salary: USD 43,680 - 69,900 annually

Key Requirements

  • •College degree or work experience providing transferrable skills, or a combination of education and experience.
  • •Experience in the financial industry preferred.
  • •Demonstrated ability to develop comfort with sales activities to acquire new customers and cross-sell to existing customers.
  • •Must demonstrate understanding of advanced math functions to analyze credit and financial information.
  • •This position requires S.A.F.E. Act registration at the time of employment through NMLS.
Experience:Financial industry
Skills:Consultative salesCustomer serviceRisk awarenessCommunication
Certifications:S.A.F.E. Act registration (NMLS)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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