Key Account Manager Portugal

Delivery Hero
Lisbon
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Communication","Stakeholder management","Data-driven thinking","People skills"]

Manage Top Accounts for Glovo Portugal by gathering partner insights to improve the experience for both partners and customers. Forecast and track key account metrics, turn feedback from stores into process improvements, and collaborate with departments across Glovo Portugal (and occasionally globally) on temporary projects. Work closely with Senior Account Managers to develop partners management skills and handle daily account challenges.

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FursaFursa
Delivery Hero
Delivery Hero
3 days ago

Key Account Manager Portugal

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Manage Top Accounts for Glovo Portugal by gathering partner insights to improve the experience for both partners and customers. Forecast and track key account metrics, turn feedback from stores into process improvements, and collaborate with departments across Glovo Portugal (and occasionally globally) on temporary projects. Work closely with Senior Account Managers to develop partners management skills and handle daily account challenges.
Location: Lisbon
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Gather partner insights to create an excellent experience for partners and customers.
  • •Collect feedback from stores and translate it into process improvements.
  • •Forecast and track key account metrics for your Top Accounts.
  • •Work closely with departments within Glovo Portugal and support temporary global projects occasionally.
  • •Develop through collaboration with Senior Account Managers on partners management and daily account challenges.

Pay and Benefits

Perks:Health InsuranceMonthly CreditRemote WorkWellness StipendPaid Leave

Key Requirements

  • •1–2 years of work experience in a sales or marketing field (FMCG is a plus).
  • •Strong communication skills with an ability to work with external stakeholders.
  • •Data-driven skills, including forecasting and tracking account metrics.
  • •Good skills in MS Office; experience with Looker and Salesforce is a plus.
  • •Proficiency in Portuguese and English is a must; immediate availability is a plus.
Skills:CommunicationStakeholder managementData-driven thinkingPeople skills
Languages:EnglishPortuguese
Tech Stack:MS OfficeLookerSalesforce

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
WebsiteLinkedInGlassdoor