Customer Onboarding & Training Specialist (Marketing Tech)

Hire Hangar
Cape Town
Workplace: RemoteFull timeUSD 2,000 - 4,000 monthlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Communication","Training","Teaching","Presentation","Facilitation"]

A remote Customer Onboarding & Training Specialist focused on marketing tech, responsible for delivering onboarding and training programs to enterprise clients, leading workshops, translating technical concepts for marketing users, creating enablement playbooks, and supporting CRM workflows and reporting with HubSpot or similar tools.

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Hire Hangar
Hire Hangar
6 months ago

Customer Onboarding & Training Specialist (Marketing Tech)

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Last checked: 1 hour agoStatus: Live

Job Summary

A remote Customer Onboarding & Training Specialist focused on marketing tech, responsible for delivering onboarding and training programs to enterprise clients, leading workshops, translating technical concepts for marketing users, creating enablement playbooks, and supporting CRM workflows and reporting with HubSpot or similar tools.
Location: Cape Town
Workplace: Remote
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Deliver customer onboarding and training programs for enterprise clients.
  • •Lead workshops and cohorts that help teams master workflows.
  • •Translate technical concepts into clear, practical guidance for marketing users.
  • •Build and refine enablement playbooks to ensure long-term adoption.
  • •Support clients with CRM workflows, campaign automation, and reporting (HubSpot or similar).

Pay and Benefits

Salary: USD 2,000 - 4,000 monthly
Perks:Remote Work

Key Requirements

  • •2+ years in marketing operations, onboarding, or enablement, ideally in SaaS or agency environments.
  • •Strong hands-on experience with HubSpot or other CRM/automation platforms.
  • •Proficiency in SQL and Python (required).
  • •Strong communication skills and experience running client-facing training or workshops.
  • •Understanding of SEO and content marketing.
Experience:2+ yearsMarketing operationsSaaSWorkflow automationCRM
Skills:CommunicationTrainingTeachingPresentationFacilitation
Tech Stack:SQLPythonHubSpotCRMWorkflow automation

Company Brief

Hire Hangar
Hire Hangar connects high-growth companies with pre-vetted international talent, offering fast, cost-effective full-time and contract-to-hire placements focused on regions like Latin America, South Africa, and Egypt.
Industry: Recruitment Agencies
Company Size: Small (11 to 50 employees)
Growth: Early Stage Startup
Headquarters: New York City, United States
Founded: 2023
WebsiteLinkedInGlassdoor