CSR/Teller - Livonia MI - Part-Time

Fifth Third Bancorp
United States
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Confidentiality","Ethical behavior","Sound judgment","Professionalism"]

Provide excellent customer service in all interactions as a CSR/Teller, listening to customers’ needs, answering questions, and resolving issues while following bank policies and confidentiality requirements. Perform daily office responsibilities, maintain accurate cash handling records, and keep knowledge of retail policies and financial center procedures up to date. Identify customer needs and make consultative referrals to bankers and business partners using required tools.

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Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

CSR/Teller - Livonia MI - Part-Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Provide excellent customer service in all interactions as a CSR/Teller, listening to customers’ needs, answering questions, and resolving issues while following bank policies and confidentiality requirements. Perform daily office responsibilities, maintain accurate cash handling records, and keep knowledge of retail policies and financial center procedures up to date. Identify customer needs and make consultative referrals to bankers and business partners using required tools.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Listen to customers’ needs, ask questions, and guide them to the right place for their financial needs.
  • •Follow up on customer questions, find solutions to address issues, and maintain timely, clear communication.
  • •Perform daily office responsibilities to maintain efficient office operations and maintain accurate balancing records.
  • •Maintain up-to-date knowledge of bank policies and financial center procedures, including handling consumer and business problems professionally.
  • •Identify customer needs during interactions and make appropriate consultative referrals to bankers and business partners using tracking tools.

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience required for the role.
  • •Ability to interact comfortably and confidently with the public while adhering to dress code guidelines.
  • •Knowledge of retail policies and procedures to perform essential duties.
  • •Demonstrate initiative and sound judgment in problem resolution and decision-making.
Education:High School
Skills:Customer serviceConfidentialityEthical behaviorSound judgmentProfessionalism

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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