Team Lead Rider On Ground Ops
Delivery Hero
Egypt
Workplace: OnsiteContractFunction: Administration & Executive AssistanceExperience: 3-4 yearsEducation: bachelorsSkills: ["Leadership","Communication","Written communication","Verbal communication","Ability to work under pressure"]Own day-to-day on-ground logistics operations for assigned zones, coordinating communication with 3PLs and tracking performance against SLA. Monitor coordinators, captains, and vendor performance, ensuring critical Jira tickets are closed within SLA. Produce daily reports with performance and efficiency insights, escalate top offenders to the supervisor, and lead weekly meetings with 3PL and store managers to assess results and re-coach as needed.
