Inside Sales Coordinator

Universal Forest Products
Hamilton
Workplace: OnsiteFull timeFunction: Sales0Education: high_schoolSkills: ["Communication","Customer focus","Problem-solving"]

Develop new prospects and support existing customers primarily by phone to increase sales. Gather customer information to ensure satisfaction, solicit sales orders, qualify leads, and execute market penetration using web-based sales leads. Help troubleshoot basic customer issues and coordinate with account and product managers to meet requests, solve problems, and support sales programs. Maintain positive distributor relationships, attend trainings and product introductions, and prepare required reports and communications.

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Universal Forest Products
Universal Forest Products
8 hours ago

Inside Sales Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Develop new prospects and support existing customers primarily by phone to increase sales. Gather customer information to ensure satisfaction, solicit sales orders, qualify leads, and execute market penetration using web-based sales leads. Help troubleshoot basic customer issues and coordinate with account and product managers to meet requests, solve problems, and support sales programs. Maintain positive distributor relationships, attend trainings and product introductions, and prepare required reports and communications.
Location: Hamilton
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Maintain frequent communication with customers and gather information to ensure satisfaction.
  • •Handle basic customer issues and problems, and refer complex issues to higher-level staff.
  • •Solicit sales orders from existing customers via phone.
  • •Develop new customers through marketing “pull” via Phone-Internet and qualify leads for proper channels.
  • •Execute market penetration strategy using web-based sales leads and communicate product/program updates to drive new product sales.

Key Requirements

  • •High school graduate minimum.
  • •Minimum 0-2 years of experience, preferably in customer service.
  • •Beginning working knowledge of the subject matter.
  • •Proficiency in using computer and business software, including Microsoft applications (Excel, Word, Outlook).
  • •Working knowledge of various office equipment (e.g., computer, scanner).
Experience:0Customer service
Education:High School
Skills:CommunicationCustomer focusProblem-solving
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft OutlookWeb-based sales leads

Company Brief

Universal Forest Products
Manufactures and distributes wood, composite, and other building products for residential and commercial construction. Serves customers across retail, construction, industrial, and packaging markets through a broad network of manufacturing and distribution operations.
Industry: Building Materials
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Grand Rapids, United States
Founded: 1955
WebsiteLinkedIn