Customer Engineer II-MDP

Applied Materials
Beijing
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 1-2 yearsEducation: associatesSkills: ["Written and verbal communication","Mechanical aptitude","Basic diagnostic thinking","Coordination","Customer communication"]

Serve as the direct liaison with customers by installing, maintaining, and upgrading semiconductor/display equipment. Use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues, with guidance from Senior Customer Engineers. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, while coordinating and communicating with customers to ensure smooth operations and exceptional service.

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Applied Materials
Applied Materials
1 day ago

Customer Engineer II-MDP

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Serve as the direct liaison with customers by installing, maintaining, and upgrading semiconductor/display equipment. Use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues, with guidance from Senior Customer Engineers. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, while coordinating and communicating with customers to ensure smooth operations and exceptional service.
Location: Beijing
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Collaborate with Senior Customer Engineers to install, maintain, and upgrade customer equipment.
  • •Use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
  • •Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
  • •Fulfill additional duties, as assigned.

Key Requirements

  • •Completion of an associate degree, military technical training, field service experience, or a trade certification.
  • •1–2 years of work experience in customer/field service support or a related technical field.
  • •Ability to read and interpret electrical and mechanical schematics.
  • •Ability to diagnose and resolve basic technical challenges.
  • •Possess a valid driver’s license and be able to obtain a passport if travel is required.
Experience:1-2 years
Education:Associate's
Skills:Written and verbal communicationMechanical aptitudeBasic diagnostic thinkingCoordinationCustomer communication
Licenses:Valid driver’s license
Tech Stack:Digital analyticsElectrical schematicsMechanical schematicsHand toolsDigital multimetersMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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