Hyperscaler Operations Manager at GitLab (Canada, United States)

GitLab

1 week ago

Hyperscaler Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Own GitLab’s hyperscaler operational governance across AWS and GCP partnerships, serving as the operational architect for GTM motions and the primary process owner for marketplace, co-sell, and funding operations. Establish and improve end-to-end marketplace and funding workflows, administer hyperscaler technology ecosystems (including Salesforce and Tackle.io), resolve complex operational escalations, and drive process governance, runbooks, and AI automation to scale execution.

Location: Canada, United States

Workplace: Remote

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Establish, oversee, and continuously improve end-to-end hyperscaler marketplace operational processes, including private offer management and third-party integrations.
•Own operational execution of hyperscaler funding initiatives (AWS SCA, MPOPP; GCP MCCP), including milestone tracking, deal registration, claim workflows, and commit management.
•Serve as primary relationship owner for the hyperscaler technology ecosystem (Salesforce partner objects, Tackle.io, and hyperscaler PRM configurations) while administering tools to maintain health and data integrity.
•Act as the escalation point for complex private offer, co-sell, and billing issues spanning multiple systems or stakeholders; coordinate with internal teams on accuracy and scalability.
•Design and govern hyperscaler operational processes and runbooks, enable cross-functional execution, and build AI agents to automate repetitive workflows and reduce cycle time.

Pay and Benefits

Salary: USD 104,800 - 176,400 annually

Equity and Bonus:Equity

Perks:Paid LeaveEquityLearning BudgetParental LeaveHome Office

Key Requirements

•6+ years of experience owning cloud marketplace operations and hyperscaler-related workflows.
•Hands-on experience with Tackle.io (or equivalent hyperscaler cloud marketplace management platforms for AWS and GCP).
•Working knowledge of Salesforce CRM, including partner objects, opportunity management, and basic administration.
•Deep familiarity with AWS and GCP marketplace mechanics (private offers, CPPO/MCPO structures, co-sell registration, and billing/disbursement workflows).
•Direct experience managing hyperscaler funding initiatives (SCA, MPOPP, MCCP) and familiarity with co-sell structures (AWS ACE, GCP Partner Advantage).

Experience:6+ yearsCloud marketplace operationsHyperscaler partnershipsB2B SaaS

Skills:Process governanceCross-functional collaborationEscalation managementAutomation mindsetDocumentation

Languages:English

Tech Stack:AWSGCPSalesforceSalesforce CRMTackle.ioAI agents

Company Brief

GitLab

Provides a single application for the complete DevSecOps lifecycle, offering source code management, CI/CD, security, and collaboration tools to help teams deliver software faster and more securely.

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn

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GitLab

1 week ago

Hyperscaler Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Location: Canada, United States

Workplace: Remote

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Establish, oversee, and continuously improve end-to-end hyperscaler marketplace operational processes, including private offer management and third-party integrations.
•Own operational execution of hyperscaler funding initiatives (AWS SCA, MPOPP; GCP MCCP), including milestone tracking, deal registration, claim workflows, and commit management.
•Serve as primary relationship owner for the hyperscaler technology ecosystem (Salesforce partner objects, Tackle.io, and hyperscaler PRM configurations) while administering tools to maintain health and data integrity.
•Act as the escalation point for complex private offer, co-sell, and billing issues spanning multiple systems or stakeholders; coordinate with internal teams on accuracy and scalability.
•Design and govern hyperscaler operational processes and runbooks, enable cross-functional execution, and build AI agents to automate repetitive workflows and reduce cycle time.

Pay and Benefits

Salary: USD 104,800 - 176,400 annually

Equity and Bonus:Equity

Perks:Paid LeaveEquityLearning BudgetParental LeaveHome Office

Key Requirements

•6+ years of experience owning cloud marketplace operations and hyperscaler-related workflows.
•Hands-on experience with Tackle.io (or equivalent hyperscaler cloud marketplace management platforms for AWS and GCP).
•Working knowledge of Salesforce CRM, including partner objects, opportunity management, and basic administration.
•Deep familiarity with AWS and GCP marketplace mechanics (private offers, CPPO/MCPO structures, co-sell registration, and billing/disbursement workflows).
•Direct experience managing hyperscaler funding initiatives (SCA, MPOPP, MCCP) and familiarity with co-sell structures (AWS ACE, GCP Partner Advantage).

Experience:6+ yearsCloud marketplace operationsHyperscaler partnershipsB2B SaaS

Skills:Process governanceCross-functional collaborationEscalation managementAutomation mindsetDocumentation

Languages:English

Tech Stack:AWSGCPSalesforceSalesforce CRMTackle.ioAI agents

Company Brief

GitLab

Provides a single application for the complete DevSecOps lifecycle, offering source code management, CI/CD, security, and collaboration tools to help teams deliver software faster and more securely.

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn