Professional Services Consultant

Fortinet
Mumbai
Workplace: OnsiteFull timeFunction: OtherExperience: 9+ yearsSkills: ["Communication","Technical documentation","Presentation","Troubleshooting","Problem-solving","Independent work","Team collaboration","Customer service","Risk analysis","Stakeholder management","Leadership"]

Deliver customer projects end-to-end in Fortinet environments, including deployment, configuration, testing, troubleshooting, and knowledge transfer. Support rollouts, migrations, and go-lives while minimizing risk and maximizing satisfaction. Perform risk analysis, document architectures and plans, resolve complex technical issues, and drive technical scoping and statements of work. Collaborate across PMO, PS, Support, and Sales Engineering, review peer work, and continuously develop expertise in Fortinet technologies.

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FursaFursa
Fortinet
Fortinet
4 days ago

Professional Services Consultant

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Job Summary

Deliver customer projects end-to-end in Fortinet environments, including deployment, configuration, testing, troubleshooting, and knowledge transfer. Support rollouts, migrations, and go-lives while minimizing risk and maximizing satisfaction. Perform risk analysis, document architectures and plans, resolve complex technical issues, and drive technical scoping and statements of work. Collaborate across PMO, PS, Support, and Sales Engineering, review peer work, and continuously develop expertise in Fortinet technologies.
Location: Mumbai
Workplace: Onsite
Employment Type: Full time
Seniority: Mid level

Key Responsibilities

  • •Deliver assigned customer projects in collaboration with the PMO team, including deployment, configuration, knowledge transfer, testing, and troubleshooting.
  • •Assist on site during rollouts, migrations, and go-live phases with a focus on minimizing risk and maximizing customer satisfaction.
  • •Perform project risk analysis, report escalated issues, and implement mitigation plans.
  • •Develop and document project architectures and plans (e.g., HLD/LLD, migration plan, test plan, implementation/network plans) and ensure documents are accurate and maintained.
  • •Drive technical scoping, develop statements of work, and resolve complex technical issues in relation to delivery.

Key Requirements

  • •9+ years’ experience in LAN/WAN/Internet consulting, support and/or administration.
  • •8+ years’ experience with network security products.
  • •Experience working as an IT security consultant or architect.
  • •Expertise in at least five technologies including NGFW, Email Security, Advanced Threat Protection, Endpoint Security, Application Security, Web Application Firewall, Network Security Management, SIEM, Network Virtualization, and/or Software Defined Networks (SDN).
  • •Excellent presentation, communication, technical documentation, and troubleshooting skills with a systematic approach.
Experience:9+ yearsNetwork securityIT consulting
Skills:CommunicationTechnical documentationPresentationTroubleshootingProblem-solvingIndependent workTeam collaborationCustomer serviceRisk analysisStakeholder managementLeadership
Tech Stack:LANWANInternetNGFWEmail SecurityAdvanced Threat ProtectionEndpoint SecurityApplication SecurityWeb Application FirewallNetwork Security ManagementSIEMNetwork VirtualizationSoftware Defined Networks (SDN)Cloud-based technologiesFortinet

Company Brief

Fortinet
Provides enterprise cybersecurity solutions including data protection, cloud security, network security, and user and entity behavior analytics to help organizations prevent insider threats, secure cloud and on-premises environments, and enforce data loss prevention policies.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Austin, United States
Founded: 1994
WebsiteLinkedIn