Coordinator, Airport Customer Experience Compliance (Windsor Locks, CT, US)

American Airlines Group
United States
Workplace: OnsiteFull timeUSD 42,000 - 69,000Function: Customer Success & Account ManagementEducation: high_schoolSkills: ["Interpersonal skills","Independent judgment","Multitasking","Detail orientation"]

Ensure American Airlines stations meet local, federal, and corporate compliance requirements by maintaining detailed records, reviewing internal controls, and identifying discrepancies. Investigate irregularities, conduct compliance reviews, and escalate issues to station leadership or headquarters as needed. Coordinate with regulatory agencies and internal subject matter experts, covering areas such as dangerous goods, hazardous waste handling, FAA/TSA/DOT/FDA rules, and environmental, safety, security, and OSHA requirements.

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American Airlines Group
American Airlines Group
2 days ago

Coordinator, Airport Customer Experience Compliance (Windsor Locks, CT, US)

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Last checked: 8 hours agoStatus: Live

Job Summary

Ensure American Airlines stations meet local, federal, and corporate compliance requirements by maintaining detailed records, reviewing internal controls, and identifying discrepancies. Investigate irregularities, conduct compliance reviews, and escalate issues to station leadership or headquarters as needed. Coordinate with regulatory agencies and internal subject matter experts, covering areas such as dangerous goods, hazardous waste handling, FAA/TSA/DOT/FDA rules, and environmental, safety, security, and OSHA requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Ensure stations meet all local, federal, and corporate mandates, regulations, and directives.
  • •Maintain detailed compliance records and present discrepancies to station leadership or escalate to headquarters.
  • •Investigate irregularities and interface with regulatory agencies and internal subject matter experts.
  • •Conduct effective compliance reviews to proactively identify, investigate, and resolve areas of concern.
  • •Oversee compliance areas including dangerous goods, hazardous waste storage/handling, FAA/TSA/DOT/FDA rules, and environmental, safety, security, and OSHA regulations.

Pay and Benefits

Salary: USD 42,000 - 69,000
Perks:Travel AllowanceHealth InsuranceDentalVision401kWellness StipendEmployee AssistancePet Insurance

Key Requirements

  • •High school diploma or GED equivalency.
  • •Leadership with practical coaching experience.
  • •Ability to work varying hours and shifts to meet business requirements.
  • •Applicable valid driver’s license as required by local authorities.
  • •Intermediate to advanced computer knowledge in Excel, Word, and PowerPoint.
Education:High School
Skills:Interpersonal skillsIndependent judgmentMultitaskingDetail orientation
Licenses:Valid driver’s license
Tech Stack:ExcelWordPowerPoint

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn