Head of Sanctions Service Delivery

Wise
London
Workplace: OnsiteFull timeGBP 110,000 - 145,000 annuallyFunction: Transportation & Fleet OperationsExperience: 5-8 yearsSkills: ["Communication","Leadership","Project management","Collaboration","Analytical thinking"]

Lead and scale Wise's sanctions operations by directing a global team of 5 senior managers and 500+ sanctions agents. Own demand and capacity planning, drive performance, hire and develop talent, and collaborate with Compliance, Product, Analytics and Engineering to strengthen controls and ensure timely responses across geographies.

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FursaFursa
Wise
Wise
3 months ago

Head of Sanctions Service Delivery

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Lead and scale Wise's sanctions operations by directing a global team of 5 senior managers and 500+ sanctions agents. Own demand and capacity planning, drive performance, hire and develop talent, and collaborate with Compliance, Product, Analytics and Engineering to strengthen controls and ensure timely responses across geographies.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Mid level

Key Responsibilities

  • •Lead 5 Senior Operations Managers and 500+ Sanctions Agents globally
  • •Coach, develop and performance manage the team to drive a high performance culture
  • •Hire new staff as you build out your team
  • •Own demand and capacity planning for your team ensuring we have enough staff to support our customers
  • •Manage service delivery ensuring customers are not left waiting for responses
Travel: Low travel

Pay and Benefits

Salary: GBP 110,000 - 145,000 annually

Key Requirements

  • •5-8 years experience leading teams within Sanctions
  • •Great communicator both verbal and written
  • •Experience setting targets and holding your team accountable
  • •Proven track record of owning responsibilities and being a team-player
  • •Ability to analyse, forecast and move team’s metrics
Experience:5-8 yearsSanctionsCompliance
Skills:CommunicationLeadershipProject managementCollaborationAnalytical thinking
Certifications:CGSS
Languages:English

Company Brief

Wise
Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2011
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