Head of Client Solutions Team, Commerce (Performance) - Central Europe

TikTok
Warsaw
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Strategic thinking","Analytical thinking","Client partnership building","Operational excellence","People leadership"]

Lead the Client Solutions team responsible for delivering best-in-class campaign services and building long-term partnerships with advertisers and agencies across Commerce performance verticals. Drive operational excellence, KPI performance, and vertical product adoption by standardizing processes, guiding strategic client advisory, and scaling initiatives through pilots and growth frameworks. Partner cross-functionally with Sales and Operations, use market and performance insights to inform strategy, and mentor leaders to improve measurable revenue growth.

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FursaFursa
TikTok
TikTok
1 month ago

Head of Client Solutions Team, Commerce (Performance) - Central Europe

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Lead the Client Solutions team responsible for delivering best-in-class campaign services and building long-term partnerships with advertisers and agencies across Commerce performance verticals. Drive operational excellence, KPI performance, and vertical product adoption by standardizing processes, guiding strategic client advisory, and scaling initiatives through pilots and growth frameworks. Partner cross-functionally with Sales and Operations, use market and performance insights to inform strategy, and mentor leaders to improve measurable revenue growth.
Location: Warsaw
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Director level

Key Responsibilities

  • •Drive executional excellence across assigned verticals to ensure high-quality client engagements and measurable revenue growth.
  • •Establish and drive best practices adoption, standardize processes, and raise the operational “floor” to improve consistency and engagement quality.
  • •Provide guidance on leveraging TikTok’s ad solutions to increase vertical-specific product adoption, identify expansion opportunities, and shape high-value client strategies.
  • •Lead innovative programs and pilots that create vertical growth opportunities, scale successful initiatives, and proactively address evolving client and market needs.
  • •Act as a trusted advisor to clients and internal CST teams, using market and vertical insights to recommend strategy and improve executional performance.

Key Requirements

  • •Drive long-term client partnerships with senior marketing decision-makers across brands and agencies, with a passion for client service excellence.
  • •Demonstrate a strong track record in performance advertising and scaling advertiser objectives across multiple media platforms, with 5–7 years media sales expertise.
  • •Ensure operational consistency and executional excellence at scale through proven operational rigor.
  • •Analyze campaign and performance data to extract actionable insights, with experience in tracking, attribution, and measurement tools (e.g., Pixel, API, MMPs, CLS, BLS, MMM, MTA).
  • •Bring leadership and people management experience, including substantial previous people management (2+ years previous leadership experience required).
Experience:Performance advertisingMedia salesAdvertising platformsAd techDigital marketing
Skills:Strategic thinkingAnalytical thinkingClient partnership buildingOperational excellencePeople leadership
Tech Stack:PixelAPIMMPsCLSBLSMMMMTA

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn