Senior Director Process Manager, PULSE Operations

Discover Financial
Houston, Richmond, Chicago
Workplace: OnsiteFull timeUSD 208,800 - 238,300 annuallyFunction: Executive & General ManagementEducation: bachelorsSkills: ["Leadership","Coaching","Influencing","Communication","Collaboration","Problem-solving"]

Lead strategy and high-priority projects within PULSE Operations’ Money Movement team, including Settlement, Billing, Incentives, Disputes, and Supplier Strategy ownership. Drive moderate-sized teams through complex programs by building project plans, managing delivery against time and budget, and mitigating risk. Partner with cross-functional stakeholders to influence outcomes, build relationships, coach associates, and use data/metrics to deliver measurable results.

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Discover Financial
Discover Financial
12 hours ago

Senior Director Process Manager, PULSE Operations

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Last checked: 12 hours agoStatus: Live

Job Summary

Lead strategy and high-priority projects within PULSE Operations’ Money Movement team, including Settlement, Billing, Incentives, Disputes, and Supplier Strategy ownership. Drive moderate-sized teams through complex programs by building project plans, managing delivery against time and budget, and mitigating risk. Partner with cross-functional stakeholders to influence outcomes, build relationships, coach associates, and use data/metrics to deliver measurable results.
Location: Houston, Richmond, Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Lead moderate-sized teams to drive complex projects and programs with strategic direction.
  • •Design, develop, and manage project plans in a complex, changing environment.
  • •Ensure projects are delivered on time and on budget while managing risk.
  • •Partner cross-functionally with project customers to provide strategic and tactical thought partnership.
  • •Coach and develop associates while using influencing skills, relationships, and data/metrics to deliver results.

Pay and Benefits

Salary: USD 208,800 - 238,300 annually

Key Requirements

  • •Bachelors degree or military experience.
  • •At least 2 years of experience in process management.
  • •At least 2 years of experience in people management.
  • •At least 2 years of experience in project management.
  • •At least 2 years of experience in strategic planning.
Education:Bachelor's
Skills:LeadershipCoachingInfluencingCommunicationCollaborationProblem-solving

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn