Professional Services Consultant (Spanish-Speaking)

Abnormal AI
United States
Workplace: RemoteFull timeUSD 104,000 - 149,600 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsSkills: ["Project management","Technical problem-solving","Stakeholder management","Risk identification","Executive communication"]

Lead implementation projects and initial training for new customers, partnering across Sales, Product, Support, and Customer Success to deliver seamless onboarding. Own the transition from POV to deployment, including success criteria, technical environments, timelines, risk identification, and knowledge transfer. Conduct discovery, guide configuration and integrations, and act as the primary technical point of contact during deployment for executive-level stakeholders.

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FursaFursa
Abnormal AI
Abnormal AI
3 days ago

Professional Services Consultant (Spanish-Speaking)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead implementation projects and initial training for new customers, partnering across Sales, Product, Support, and Customer Success to deliver seamless onboarding. Own the transition from POV to deployment, including success criteria, technical environments, timelines, risk identification, and knowledge transfer. Conduct discovery, guide configuration and integrations, and act as the primary technical point of contact during deployment for executive-level stakeholders.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Manage multiple customer implementation projects to meet scope, schedule, and quality.
  • •Lead deployment kickoff by gathering POV knowledge, including technical stack, success criteria, and timelines.
  • •Conduct customer discovery and align project plans with customer goals.
  • •Guide customers through configuration, integrations, and technical enablement.
  • •Serve as primary technical point of contact during deployment, managing status updates, risks, and escalations.

Pay and Benefits

Salary: USD 104,000 - 149,600 annually
Equity and Bonus:Equity

Key Requirements

  • •3-5+ years of experience in a customer-facing role delivering enterprise-grade SaaS solutions, ideally in cybersecurity.
  • •Full professional fluency in English and Spanish.
  • •Experience managing deployments involving enterprise email systems, integrations, and migrations.
  • •Proven ability to drive projects end-to-end: discovery, planning, execution, issue resolution, and delivery sign-off.
  • •Familiarity with enterprise mail flow, email security, and related technologies, including experience with SIEM and enterprise email routing/filtering tools.
Experience:3+ yearsEnterprise SaaSCybersecurity
Skills:Project managementTechnical problem-solvingStakeholder managementRisk identificationExecutive communication
Languages:EnglishSpanish
Tech Stack:PythonJavaSIEMEmail securityEmail routingEmail filteringSEG tools

Company Brief

Abnormal AI
Provides AI-powered email security and human behavior analysis to detect phishing, business email compromise, and account takeover attacks. The platform helps organizations protect employees and communications across cloud email and collaboration tools.
Industry: Cybersecurity
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: San Francisco, United States
Founded: 2018
WebsiteLinkedIn