Test Center Administrator (FT)

Prometric
Dallas
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Professional communication","Report writing","Multi-tasking","Attention to detail","Flexibility"]

Serve as the primary representative in the test center by greeting candidates, verifying identification, and enforcing exam integrity policies. Monitor exams, perform security checks (including wands), and promptly resolve or report candidate issues according to guidelines. Maintain a secure environment for testing materials, communicate professionally, and complete detailed reports. Ensure candidates have a fair, comfortable testing experience while supporting flexible scheduling at the Dallas site.

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FursaFursa
Prometric
Prometric
2 weeks ago

Test Center Administrator (FT)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Serve as the primary representative in the test center by greeting candidates, verifying identification, and enforcing exam integrity policies. Monitor exams, perform security checks (including wands), and promptly resolve or report candidate issues according to guidelines. Maintain a secure environment for testing materials, communicate professionally, and complete detailed reports. Ensure candidates have a fair, comfortable testing experience while supporting flexible scheduling at the Dallas site.
Location: Dallas
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Maintain and apply expert knowledge of test center policies, practices, and procedures.
  • •Greet examinees and verify identification, including required security checks (e.g., wands).
  • •Continuously monitor candidates as they complete exams and report or resolve issues urgently.
  • •Maintain a secure environment and materials in the test center at all times and safeguard against misconduct.
  • •If applicable, digitally scan and record candidate fingerprint identification.

Pay and Benefits

Perks:401kPaid LeavePaid TrainingEmployee AssistanceVisionFsa

Key Requirements

  • •High school diploma or equivalent required; college experience is a plus.
  • •Minimum of 1 year of in-person customer service experience (e.g., call center, retail, restaurant).
  • •Must be 18 years of age to qualify.
  • •Communicate professionally and effectively with candidates and coworkers.
  • •Familiarity with Microsoft Windows-based programs (MS Office, Outlook, Explorer/web browsing).
Experience:1+ yearsCustomer service
Education:High School
Skills:Professional communicationReport writingMulti-taskingAttention to detailFlexibility
Tech Stack:Microsoft WindowsMS OfficeOutlookExplorer

Company Brief

Prometric
Provides computer-based testing, assessment, and credentialing services for certification bodies, professional associations, and academic institutions. Operates exam delivery, proctoring, and assessment programs across a global network.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Baltimore, United States
Founded: 1990
WebsiteLinkedIn