Account Manager - Strategic Sales

Browserstack
Mumbai
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 5-8 yearsEducation: bachelorsSkills: ["Communication","Empathy","Customer focus","Relationship building","Negotiation"]

Strategic Account Manager driving expansion and long-term revenue growth for a defined book of strategic, executive-facing accounts in a B2B SaaS environment. You’ll own multi-product upsell/renewal opportunities, engage engineering and executive stakeholders, and collaborate cross-functionally to ensure retention and net revenue growth from complex global accounts.

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FursaFursa
Browserstack
Browserstack
4 months ago

Account Manager - Strategic Sales

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Source: Company careers pageValidated by: Fursa AI
Last checked: 28 days agoStatus: Live

Job Summary

Strategic Account Manager driving expansion and long-term revenue growth for a defined book of strategic, executive-facing accounts in a B2B SaaS environment. You’ll own multi-product upsell/renewal opportunities, engage engineering and executive stakeholders, and collaborate cross-functionally to ensure retention and net revenue growth from complex global accounts.
Location: Mumbai
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Own a portfolio of strategic customers with accountability for long-term revenue growth and retention
  • •Strong understanding of upsell, cross-sell, and renewal mechanics across multi-product SaaS portfolios
  • •Proven ability to identify expansion levers using usage data, customer maturity, org structure, and business goals
  • •Engage engineering leaders, technical stakeholders, and economic buyers with confidence
  • •Own a defined book of strategic accounts with full responsibility for retention, expansion, and net revenue growth

Pay and Benefits

Perks:Health InsuranceRemote WorkHome OfficeTime Off

Key Requirements

  • •5-8 years of B2B SaaS experience, with 2-3 years in a farming/account management-focused role
  • •demonstrated success achieving expansion, renewal, and net revenue retention targets
  • •recent experience aligned to Account Management, Farming, Expansion, Upsell / Cross-sell
  • •willingness to work region-aligned time zones based on customer coverage
  • •Bachelor’s degree; Engineering / Technology background preferred
Experience:5-8 yearsSaaSEnterprise software
Education:Bachelor's
Skills:CommunicationEmpathyCustomer focusRelationship buildingNegotiation
Tech Stack:SalesforceCRMSaaS

Company Brief

Browserstack
Provides a cloud-based web and mobile testing platform that enables developers and QA teams to test websites and apps across real browsers, devices, and operating systems for automated and manual testing workflows.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Mumbai, India
Founded: 2011
WebsiteLinkedIn