Minor International

2 weeks ago

Guest Service Agent

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Provide warm, guest-focused service at Oaks Port Douglas Resort, handling smooth check-ins/check-outs and acting as a primary point of contact throughout guests’ stays. Communicate clearly across in-person, phone, and email channels, manage reservations, updates, and special requests using the property management system, and resolve issues quickly while offering personalized recommendations to enhance guest experiences. Enjoy rotating shifts with an immediate start available.

Location: Australia

Workplace: Onsite

Employment Type: Others

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Provide a warm, friendly reception to guests upon arrival and ensure smooth, efficient check-in while addressing immediate inquiries.
•Maintain clear and courteous communication with guests, colleagues, and stakeholders across in-person, phone, and email channels.
•Process guest reservations, updates, and special requests using the property management system to support scheduling and availability.
•Serve as a primary point of contact throughout guests’ stays, offering prompt assistance and resolving issues.
•Provide personalized recommendations to enhance each guest’s experience.

Pay and Benefits

Perks:Learning BudgetHealth InsuranceParental LeavePaid Leave

Key Requirements

•Demonstrated background delivering high-quality service in a hotel, hospitality, or customer-facing environment.
•Exceptional ability to articulate information clearly and professionally across in-person, phone, and email communication.
•Proactive, positive approach to addressing guest needs and exceeding expectations.
•Passionate about creating positive guest experiences with efficient issue resolution.
•Fully committed to a dynamic schedule, including weekends, public holidays, and varying shifts.

Experience:Hospitality

Skills:Customer serviceCommunicationProblem-solvingProactiveProfessionalism

Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Minor International

A Thailand-based global hospitality and lifestyle group operating hotels, restaurants, and retail brands. Minor International develops and manages hotel and resort properties, food services, and lifestyle retail across Asia, the Middle East, Europe, and the Americas.

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Bangkok, Thailand

Founded: 1978

Website LinkedIn

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Minor International

2 weeks ago

Guest Service Agent

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Australia

Workplace: Onsite

Employment Type: Others

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Provide a warm, friendly reception to guests upon arrival and ensure smooth, efficient check-in while addressing immediate inquiries.
•Maintain clear and courteous communication with guests, colleagues, and stakeholders across in-person, phone, and email channels.
•Process guest reservations, updates, and special requests using the property management system to support scheduling and availability.
•Serve as a primary point of contact throughout guests’ stays, offering prompt assistance and resolving issues.
•Provide personalized recommendations to enhance each guest’s experience.

Pay and Benefits

Perks:Learning BudgetHealth InsuranceParental LeavePaid Leave

Key Requirements

•Demonstrated background delivering high-quality service in a hotel, hospitality, or customer-facing environment.
•Exceptional ability to articulate information clearly and professionally across in-person, phone, and email communication.
•Proactive, positive approach to addressing guest needs and exceeding expectations.
•Passionate about creating positive guest experiences with efficient issue resolution.
•Fully committed to a dynamic schedule, including weekends, public holidays, and varying shifts.

Experience:Hospitality

Skills:Customer serviceCommunicationProblem-solvingProactiveProfessionalism

Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Minor International

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Bangkok, Thailand

Founded: 1978

Website LinkedIn