Seasonal Sales Support Associate, San Francisco

Hermes
San Francisco
Workplace: OnsiteTemporaryUSD 22 - 23 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Communication","Customer service","Detail oriented","Organizational skills","Composure"]

Provide high-touch client service in a fast-paced Hermès boutique by greeting clients, answering questions and phones, and assisting with wrapping and packaging at point of sale. Support the sales team with selling-floor and back-of-house clerical tasks such as merchandise preparation, stock retrieval and restocking, and maintaining workstation and selling floor standards. Assist additional client service areas and after-sales support as needed while keeping active records.

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Hermes
Hermes
1 day ago

Seasonal Sales Support Associate, San Francisco

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Provide high-touch client service in a fast-paced Hermès boutique by greeting clients, answering questions and phones, and assisting with wrapping and packaging at point of sale. Support the sales team with selling-floor and back-of-house clerical tasks such as merchandise preparation, stock retrieval and restocking, and maintaining workstation and selling floor standards. Assist additional client service areas and after-sales support as needed while keeping active records.
Location: San Francisco
Workplace: Onsite
Employment Type: Temporary
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Provide high levels of client service including greeting, offering assistance, answering questions, and supporting wrapping and packaging at point of sale.
  • •Support the sales team with selling process tasks such as hanging merchandise, returning merchandise to the floor, retrieving stock, and preparing the stock room.
  • •Organize and prioritize the workstation and selling floor, ensuring items are stocked and maintaining merchandise standards (straightening, filling in, etc.).
  • •Support Client Service, Concierge, Doorperson, and Greeter/Host activities as needed.
  • •Support After Sales areas as needed, including logging repairs, contacting clients, and maintaining active records.

Pay and Benefits

Salary: USD 22 - 23 hourly

Key Requirements

  • •1+ year of experience.
  • •Strong communication skills and a customer service-oriented mindset.
  • •Detail-oriented and able to support fast-paced, luxury client interactions.
  • •Strong organizational skills to prioritize workstations and selling-floor needs.
  • •Computer skills in Microsoft Office and ability to handle difficult situations with composure.
Experience:1+ years
Skills:CommunicationCustomer serviceDetail orientedOrganizational skillsComposure
Tech Stack:Microsoft Office

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn