Leland

1 week ago

Customer Success Coach

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Coach clients aiming to break into or grow within customer success roles. Teach customer success strategy, onboarding, and customer relationship management, while improving retention, satisfaction, and customer feedback analysis. Guide clients in applying AI fundamentals and AI automation to their customer success work. Provide career support including resume, LinkedIn, and cover letter reviews, interview prep, networking strategy, salary negotiation, and promotion planning. Set your own hours and host sessions virtually.

Location: United States

Workplace: Remote

Employment Type: Contract

Job Function: Customer Success & Account Management

Key Responsibilities

•Teach core customer success strategy, customer onboarding, and customer relationship management skills.
•Help clients strengthen customer retention, customer satisfaction, and customer feedback analysis practices.
•Guide clients on applying AI fundamentals and AI automation to their customer success work.
•Provide resume review, LinkedIn review, and cover letter guidance.
•Deliver interview prep, networking strategy, salary negotiation, and promotion strategy tailored to customer success roles.

Key Requirements

•Hands-on experience in customer success (as a customer success manager, account manager, or industry professional).
•A track record of driving customer outcomes and retention.
•A clear, structured approach to coaching clients through technical and career growth.

Experience:Customer success

Skills:Coaching

Tech Stack:AIAI automation

Company Brief

Leland

Leland is a coaching marketplace connecting learners with expert coaches, courses, content, and community to support career and educational goals, including test prep, admissions, and professional upskilling.

Industry: EdTech

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Funding: Series A

Headquarters: Stanford, United States

Founded: 2021

Website LinkedIn

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Leland

1 week ago

Customer Success Coach

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Contract

Job Function: Customer Success & Account Management

Key Responsibilities

•Teach core customer success strategy, customer onboarding, and customer relationship management skills.
•Help clients strengthen customer retention, customer satisfaction, and customer feedback analysis practices.
•Guide clients on applying AI fundamentals and AI automation to their customer success work.
•Provide resume review, LinkedIn review, and cover letter guidance.
•Deliver interview prep, networking strategy, salary negotiation, and promotion strategy tailored to customer success roles.

Key Requirements

•Hands-on experience in customer success (as a customer success manager, account manager, or industry professional).
•A track record of driving customer outcomes and retention.
•A clear, structured approach to coaching clients through technical and career growth.

Experience:Customer success

Skills:Coaching

Tech Stack:AIAI automation

Company Brief

Leland

Industry: EdTech

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Funding: Series A

Headquarters: Stanford, United States

Founded: 2021

Website LinkedIn