Systems Engineer II

Digital Ocean
Seattle
Workplace: RemoteFull timeUSD 107,000 - 134,000 annuallyFunction: IT Operations (Systems/Network Admin)Education: bachelorsSkills: ["Communication","Collaboration","Problem-solving","Leadership","On-call rotation"]

Lead sustaining engineering for DigitalOcean's hardware infrastructure, overseeing server hardware, firmware, and tooling across the Data Center Operations lifecycle. You’ll coordinate with multiple engineering teams, participate in 24/7 on-call rotations, and drive standards while resolving hardware issues at mega-scale for a remote, cloud-focused environment.

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FursaFursa
Digital Ocean
Digital Ocean
4 months ago

Systems Engineer II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead sustaining engineering for DigitalOcean's hardware infrastructure, overseeing server hardware, firmware, and tooling across the Data Center Operations lifecycle. You’ll coordinate with multiple engineering teams, participate in 24/7 on-call rotations, and drive standards while resolving hardware issues at mega-scale for a remote, cloud-focused environment.
Location: Seattle
Workplace: Remote
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Act as technical lead for the Sustaining Engineering team in the Infra::Machines::Design Organization.
  • •Support server hardware, cabling, and networking hardware throughout its operational lifecycle and drive issues to resolution using MACHINES JIRA and related channels.
  • •Participate in 24/7 on-call rotation with other team members to ensure hardware reliability.
  • •Act as Tier 2 escalation for Datacenter Operations (DCOPS) and Cloud Operations (CloudOps) regarding hardware and firmware components.
  • •Develop and maintain standards and practices for DigitalOcean hardware operations and collaborate with cross-functional teams to improve tooling and runbooks.

Pay and Benefits

Salary: USD 107,000 - 134,000 annually

Key Requirements

  • •Technical Degree (BS Computer Science/Engineering) or equivalent practical experience
  • •Hands-on experience operating a cloud infrastructure at mid-tier scale or better
  • •An in-depth understanding of server hardware, firmware, and infrastructure
  • •Strong knowledge in troubleshooting techniques, Python and BASH; extra points for JTAG debugging / Firmware troubleshooting / Wire sniffing experience
  • •Clear communication and collaboration across key stakeholders; an insatiable passion for constant improvement
Experience:Cloud infrastructureHardware engineering
Education:Bachelor's in Computer Science/Engineering
Skills:CommunicationCollaborationProblem-solvingLeadershipOn-call rotation
Languages:English
Tech Stack:PythonBASHJTAGFirmwareHardware

Company Brief

Digital Ocean
Provides cloud infrastructure and developer-focused cloud services including scalable droplets, managed databases, Kubernetes, object storage, and networking to simplify deploying and managing applications for developers and small-to-medium businesses.
Industry: Cloud Computing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn