Director, Account Management (Financial Institutions)

Mastercard
Toronto
Workplace: OnsiteFull timeFunction: Executive & General ManagementSkills: ["Communication","Leadership","Negotiation","Public speaking","Strategic thinking"]

Lead growth, optimization, and protection of a portfolio of large Financial Institution clients by translating insights into actionable account plans, building a strong opportunity pipeline, and delivering measurable commercial impact through cross-functional collaboration and data-driven strategy.

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FursaFursa
Mastercard
Mastercard
3 months ago

Director, Account Management (Financial Institutions)

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Source: Company careers pageValidated by: Fursa AI
Status: Live

Job Summary

Lead growth, optimization, and protection of a portfolio of large Financial Institution clients by translating insights into actionable account plans, building a strong opportunity pipeline, and delivering measurable commercial impact through cross-functional collaboration and data-driven strategy.
Location: Toronto
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Own and grow strategic FI account relationships, acting as the primary point of contact.
  • •Identify and develop sales opportunities; actively build and manage a strong opportunity pipeline.
  • •Develop and execute account plans to drive direct and indirect revenue growth.
  • •Lead day-to-day customer engagement, including issue resolution, data insights, strategic messaging, and QBRs.
  • •Drive partnership expansion and deepen customer engagement.
Travel: Low travel

Key Requirements

  • •Extensive experience managing customer relationships, revenue, and sales with a proven track record of delivering growth targets.
  • •Strong commercial acumen with experience building business cases, ROI analyses, and managing pipeline and forecasting.
  • •Demonstrates experience negotiating deals and managing contracts.
  • •Deep account management expertise, including managing Tier 1 and Tier 2 customers.
  • •Proficient in Excel and PowerPoint, with the ability to translate data into insights and deliver strategic storytelling through executive-ready materials.
Experience:PaymentsFinancial services
Skills:CommunicationLeadershipNegotiationPublic speakingStrategic thinking
Tech Stack:ExcelPowerPoint

Company Brief

Mastercard
Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Purchase, New York, United States
Founded: 1966
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