Integrated Product Support Engineer

RTX
United Kingdom
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Stakeholder management","Customer focus"]

Develop and deliver technical documentation and training materials for the IPS and Training team, working closely with systems/software engineering and programme management. Assist in preparing technical manuals in formats such as AESP or US Government Technical Manuals, supportability documentation, and customer training using tools like MS PowerPoint and on-the-job training. Maintain relationships with customers, collaborate across engineering/program areas, and support IPS tasks aligned to the Integrated Support Manager.

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FursaFursa
RTX
RTX
2 months ago

Integrated Product Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 26 days agoStatus: Live

Job Summary

Develop and deliver technical documentation and training materials for the IPS and Training team, working closely with systems/software engineering and programme management. Assist in preparing technical manuals in formats such as AESP or US Government Technical Manuals, supportability documentation, and customer training using tools like MS PowerPoint and on-the-job training. Maintain relationships with customers, collaborate across engineering/program areas, and support IPS tasks aligned to the Integrated Support Manager.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Develop and deliver technical documentation and training materials for the IPS and Training team.
  • •Prepare technical manuals in formats such as AESP or US Government Technical Manual.
  • •Assist with preparation of IPS/supportability documentation aligned to internal on-the-job training.
  • •Collaborate with programme management, engineering, and other development areas to support documentation and training activities.
  • •Conduct customer training using media such as MS PowerPoint and provide on-the-job training.
Travel: Medium travel

Pay and Benefits

Perks:Health InsurancePensionLife AssuranceAnnual LeaveFlexible WorkingEmployee Assistance

Key Requirements

  • •Good working knowledge of technical documentation and training material production.
  • •Develop, implement, and control training plans with conflicting requirements to meet customer and business targets.
  • •Participate in maintenance task analysis on ISR Exploitation Systems.
  • •Experience using MS Office products for production, control, and amendment of supportability documentation and technical manuals (desirable).
  • •Be able to obtain and maintain the relevant UK security clearance required for the role (SC at a minimum).
Experience:2+ yearsDefenseAerospaceMission-criticalRegulated environment
Education:Bachelor's
Skills:CommunicationStakeholder managementCustomer focus
Tech Stack:MS PowerPointMS OfficeRed Hat Enterprise LinuxSCi-Toolset

Eligibility

Security Clearance:SC

Company Brief

RTX
Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Arlington, United States
Founded: 2020
Website