Alo Yoga

3 months ago

Sales & Service Lead - Via Roma, Florence

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead and elevate the guest experience on the sales floor by delivering technical product education, coaching team members, and driving engagement, education, and interaction to create a service-led environment and a sanctuary-like store experience.

Location: Florence

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Lead an exceptional guest experience on the floor through assessing guest connection and providing technical product education while coaching team members.
•Continue to build client relationships daily with customers.
•Analyze reports to strategize and deliver results; implement action plans focusing on growth opportunities.
•Ensure effective sales floor coverage through developing workforce solutions and leading selling initiatives across the store.
•Lead by example and oversee Sales & Service Associates and Cashiers; recruit and develop talent.

Key Requirements

•Lead a client-centric sales/service team in a retail environment with a focus on guest education and engagement.
•Provide technical product education to guests and coach teammates to address gaps.
•Analyze store reports to strategize, implement action plans, and identify growth opportunities.
•Ensure comprehensive sales floor coverage and lead selling initiatives as needed.
•Demonstrate strong interpersonal and written communication skills and recruit/develop sales staff.

Experience:RetailFashionLuxuryCustomer service

Skills:LeadershipCommunicationCustomer serviceProblem-solvingCoaching

Languages:ItalianEnglish

Tech Stack:Product knowledgeSales reporting

Company Brief

Alo Yoga

Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.

Industry: Fashion & Apparel

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Los Angeles, United States

Founded: 2007

Website LinkedIn

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Alo Yoga

3 months ago

Sales & Service Lead - Via Roma, Florence

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Florence

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Lead an exceptional guest experience on the floor through assessing guest connection and providing technical product education while coaching team members.
•Continue to build client relationships daily with customers.
•Analyze reports to strategize and deliver results; implement action plans focusing on growth opportunities.
•Ensure effective sales floor coverage through developing workforce solutions and leading selling initiatives across the store.
•Lead by example and oversee Sales & Service Associates and Cashiers; recruit and develop talent.

Key Requirements

•Lead a client-centric sales/service team in a retail environment with a focus on guest education and engagement.
•Provide technical product education to guests and coach teammates to address gaps.
•Analyze store reports to strategize, implement action plans, and identify growth opportunities.
•Ensure comprehensive sales floor coverage and lead selling initiatives as needed.
•Demonstrate strong interpersonal and written communication skills and recruit/develop sales staff.

Experience:RetailFashionLuxuryCustomer service

Skills:LeadershipCommunicationCustomer serviceProblem-solvingCoaching

Languages:ItalianEnglish

Tech Stack:Product knowledgeSales reporting

Company Brief

Alo Yoga

Industry: Fashion & Apparel

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Los Angeles, United States

Founded: 2007

Website LinkedIn