Senior Customer Engineer, Digital Native Enterprise - New York

Cloudflare
New York
Workplace: HybridFull timeUSD 231,000 - 300,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Presentation","Relationship building"]

Work as a technologist embedded in the GTM organization for Cloudflare’s Digital Native Enterprise team, owning the technical relationship from discovery through onboarding, adoption, renewal, and expansion. Lead technical discovery and bespoke architecture/design, deliver demos and PoCs, and provide trusted advisory across security, networking, and developer platforms. Monitor customer health telemetry, drive rapid time-to-value, and translate platform usage into C-level ROI while carrying a variable quota tied to acquisition and growth.

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FursaFursa
Cloudflare
Cloudflare
1 month ago

Senior Customer Engineer, Digital Native Enterprise - New York

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Work as a technologist embedded in the GTM organization for Cloudflare’s Digital Native Enterprise team, owning the technical relationship from discovery through onboarding, adoption, renewal, and expansion. Lead technical discovery and bespoke architecture/design, deliver demos and PoCs, and provide trusted advisory across security, networking, and developer platforms. Monitor customer health telemetry, drive rapid time-to-value, and translate platform usage into C-level ROI while carrying a variable quota tied to acquisition and growth.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead technical discovery, design bespoke architectures, and deliver demos and Proofs of Concept across Cloudflare’s security, networking, and developer platform portfolio.
  • •Serve as primary technical contact from contract signature through full platform adoption, owning onboarding and implementation.
  • •Proactively monitor customer health telemetry, resolve integration bottlenecks, and ensure rapid time-to-value.
  • •Drive new business acquisition and ongoing account growth with a variable quota, including strategic cross-sell/upsell opportunities.
  • •Maintain trusted advisory relationships across key stakeholders (engineering leads, CISOs, CTOs) and lead technical Quarterly Business Reviews translating platform metrics into C-level ROI.

Pay and Benefits

Salary: USD 231,000 - 300,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering.
  • •Broad technical expertise across web security (WAF, DDoS mitigation, TLS, Zero Trust/SASE), networking (BGP, DNS, SD-WAN, MPLS, TCP/IP), and cloud infrastructure (AWS, GCP, Azure).
  • •Deep understanding of the life of a request on the internet.
  • •Exceptional communication and presentation skills for both engineering architecture sessions and C-suite business reviews.
  • •Integrated AI-augmented development workflows (e.g., Windsurf, OpenCode) into your daily delivery cycle.
Skills:CommunicationPresentationRelationship building
Languages:English
Tech Stack:CloudflareSecurityNetworkingDeveloper PlatformsWAFDDoS mitigationTLSZero TrustSASEBGPDNSSD-WANMPLSTCP/IPAWSGCPAzureWorkersWorkers AIAI Gateway

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn