Store Team Lead (São Paulo, BR, 04752-005)

Crocs Inc.
São Paulo
Full timeFunction: Administration & Executive AssistanceSkills: ["Communication","Interpersonal skills","Leadership","Teamwork","Attention to detail"]

Lead daily store performance by overseeing opening/closing procedures, delivering outstanding consumer service through Crocs’ C.H.A.R.M. model, and driving sales targets. Coordinate and delegate daily activities, support team execution of retail operations (POS system use, replenishment, pricing/markdowns, loyalty promotions, and standards), and model sales-driven techniques. Partner with Store Management on improving KPIs while ensuring compliance with asset protection policies.

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Crocs Inc.
Crocs Inc.
1 day ago

Store Team Lead (São Paulo, BR, 04752-005)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 minutes agoStatus: Live

Job Summary

Lead daily store performance by overseeing opening/closing procedures, delivering outstanding consumer service through Crocs’ C.H.A.R.M. model, and driving sales targets. Coordinate and delegate daily activities, support team execution of retail operations (POS system use, replenishment, pricing/markdowns, loyalty promotions, and standards), and model sales-driven techniques. Partner with Store Management on improving KPIs while ensuring compliance with asset protection policies.
Location: São Paulo
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer service using the C.H.A.R.M. service model.
  • •Oversee opening/closing procedures and educate team members on products and promotions.
  • •Coordinate, delegate, prioritize, and meet store deadlines while ensuring follow-up on daily activities.
  • •Support daily retail operations including POS management, stock replenishment, pricing/markdown processes, loyalty promotions, and cleanliness/recovery standards.
  • •Lead by example and collaborate with Store Management to improve key performance indicators through sales-driven techniques.

Key Requirements

  • •2–3 years of total retail experience, ideally with previous store leadership roles.
  • •Availability for nights, weekends, holidays, and extended hours with regular attendance.
  • •Strong communication and interpersonal skills to build rapport with consumers and team members.
  • •A proactive, detail-oriented approach to completing tasks efficiently.
  • •A genuine excitement for retail and sales, including representing Crocs as a brand ambassador.
Experience:Retail
Skills:CommunicationInterpersonal skillsLeadershipTeamworkAttention to detail
Tech Stack:POS system

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn