Field Operations Manager

Jetson
United States
Workplace: OnsiteFull timeUSD 118,000 - 130,000 annuallyFunction: Business OperationsSkills: ["Leadership","Coaching","Customer service","Problem-solving","Organizational skills"]

Own day-to-day readiness and support for residential HVAC installation teams, ensuring tools, parts, vehicles, and job documentation are in place for safe, efficient, high-quality work. Serve as the main liaison to logistics, procurement, and scheduling, conduct site visits for coaching and quality assurance, enforce safety and local code compliance, and resolve operational obstacles impacting timelines and productivity. Train and mentor field technicians while supporting warranty and corrective actions.

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Jetson
Jetson
6 days ago

Field Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Own day-to-day readiness and support for residential HVAC installation teams, ensuring tools, parts, vehicles, and job documentation are in place for safe, efficient, high-quality work. Serve as the main liaison to logistics, procurement, and scheduling, conduct site visits for coaching and quality assurance, enforce safety and local code compliance, and resolve operational obstacles impacting timelines and productivity. Train and mentor field technicians while supporting warranty and corrective actions.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Ensure daily readiness of field teams by coordinating tools, equipment, vehicles, parts, and job documentation.
  • •Act as the primary liaison between field crews and internal teams including logistics, procurement, and scheduling.
  • •Conduct site visits to provide support, coaching, and quality assurance for active installation projects.
  • •Monitor and enforce safety standards, ensuring compliance with local codes and regulations.
  • •Review completed installations for quality and customer expectations, and support warranty and rework investigations with corrective action plans.

Pay and Benefits

Salary: USD 118,000 - 130,000 annually
Perks:DentalVisionLife InsuranceHealth InsuranceEducation SupportParental LeaveTools ProvidedUniformMeal Allowance401k

Key Requirements

  • •Sheet Metal Worker License required.
  • •Proven experience as an HVAC install team member and team lead.
  • •5+ years in a management role overseeing field teams.
  • •Strong knowledge of HVAC systems, including heat pumps.
  • •Ability to read blueprints and schematics and understand building codes and regulations.
Skills:LeadershipCoachingCustomer serviceProblem-solvingOrganizational skills
Licenses:Sheet Metal Worker License
Certifications:HVAC NATE certificationSection 608 certification
Languages:English
Tech Stack:Scheduling softwareMobile work appsField management tools

Company Brief

Jetson
Designs and sells smart sleep and home comfort products, including adjustable mattresses, smart bases, pillows, and connected bedding accessories aimed at improving sleep quality through ergonomic design and technology-enhanced features.
Industry: Consumer Goods
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