Lead Supervisor I

Tapestry
California
Workplace: OnsiteFull timeUSD 17 - 27.75Function: Administration & Executive AssistanceSkills: ["Leadership","Customer focus","Collaboration","Conflict resolution","Drive for results"]

Lead a Coach retail team on the sales floor to achieve sales targets and deliver an exceptional customer experience. Serve as a brand ambassador and help implement company initiatives to support store operations. Use sales data to identify trends, execute forward-planned strategies, and coach the team on performance. Recruit, interview, train, and provide HR/conflict-resolution support when leadership is absent while enforcing company policies and operational procedures.

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FursaFursa
Tapestry
Tapestry
3 weeks ago

Lead Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: first listed 2 weeks ago

Job Summary

Lead a Coach retail team on the sales floor to achieve sales targets and deliver an exceptional customer experience. Serve as a brand ambassador and help implement company initiatives to support store operations. Use sales data to identify trends, execute forward-planned strategies, and coach the team on performance. Recruit, interview, train, and provide HR/conflict-resolution support when leadership is absent while enforcing company policies and operational procedures.
Location: California
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Embody Coach values and increase brand awareness as a brand ambassador.
  • •Lead implementation of company initiatives and support full store operations.
  • •Monitor and analyze sales data to identify trends, make recommendations, and develop the team to enhance store performance.
  • •Support recruiting, interviewing, performance evaluation, training, and provide HR/conflict-resolution support in the absence of the leadership team.

Pay and Benefits

Salary: USD 17 - 27.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Can lift, carry, and move at least 25 pounds regularly, and at times lift up to 50 pounds; able to climb, bend, kneel, and maneuver the sales floor and stockroom.
  • •Support clienteling strategy to build long-term customer relationships and meet business goals.
  • •Assist with recruiting, interviewing, performance evaluation, and high-level training as needed.
Experience:RetailFashion
Skills:LeadershipCustomer focusCollaborationConflict resolutionDrive for results

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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