Client Consultant

Audemars Piguet
Taipei
Workplace: OnsiteFull timeFunction: SalesExperience: 2-5 yearsSkills: ["Clienteling","Relationship building","Communication","Customer-centric mindset","Integrity"]

Provide best-in-class client experience and drive sales in the boutique through pre- and post-sales service, including repairs support. Build rapport with prospects and clients, develop customer acumen, and recruit new clients. Present the product and brand stories, manage pricing and repair estimates, and contribute to CRM data collection. Support boutique operations including inventory control, invoicing/report extraction with PCS, and assistance for marketing events under supervision.

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Audemars Piguet
Audemars Piguet
1 month ago

Client Consultant

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Last checked: 10 hours agoStatus: Live

Job Summary

Provide best-in-class client experience and drive sales in the boutique through pre- and post-sales service, including repairs support. Build rapport with prospects and clients, develop customer acumen, and recruit new clients. Present the product and brand stories, manage pricing and repair estimates, and contribute to CRM data collection. Support boutique operations including inventory control, invoicing/report extraction with PCS, and assistance for marketing events under supervision.
Location: Taipei
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Ensure best client experience for new sales, customer service (repairs), and all boutique visitors.
  • •Provide reliable customer service during pre/post sales and throughout the repair process, while being an AP Ambassador.
  • •Welcome prospects and clients, build rapport, maintain seamless customer communication, and recruit new clients.
  • •Perform sales activities (walk-in and phone/email) and transform client contact into sales while limiting discounts per guidelines.
  • •Support boutique operations including inventory replenishment/display/storage control, opening/closing the boutique, and using PCS and CRM tools.

Key Requirements

  • •Minimum 2-5 years of experience in luxury retail sales, preferably high-end watches, jewelry, fashion, or lifestyle brands.
  • •Proven track record of achieving and exceeding sales targets.
  • •Strong clienteling and relationship-building skills for long-term VIP client relationships.
  • •Passion for luxury watches with knowledge of watchmaking, craftsmanship, heritage, and market trends.
  • •Proficiency in English and Mandarin; additional languages are an advantage.
Experience:2-5 yearsLuxury retailHigh-end watchesJewelryFashionLifestyle brands
Skills:ClientelingRelationship buildingCommunicationCustomer-centric mindsetIntegrity
Languages:EnglishMandarin
Tech Stack:CRMPCSPhoneEmail

Company Brief

Audemars Piguet
Swiss manufacturer of high-end mechanical watches and luxury timepieces, known for iconic designs like the Royal Oak and for traditional craftsmanship blended with contemporary innovation.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Le Brassus, Switzerland
Founded: 1875
WebsiteLinkedIn