Sr Customer Development Rep (Beijing, BJ, CN, 010020)

HSBC
Beijing
Workplace: OnsiteFull timeFunction: Product ManagementEducation: bachelorsSkills: ["Interpersonal skills","Presentation","Service attitude","Persuasion","Working under pressure"]

Manage a portfolio of clients as a trusted advisor, leading strategic dialogues at the portfolio level and delivering creative, flexible customer solutions based on business requirements. After closing sales, ensure smooth handover of the customer relationship to relationship managers. Provide excellent service by accurately resolving enquiries and complaints, contribute to team building and continuous improvement, and deliver fair outcomes aligned with orderly, transparent financial markets.

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FursaFursa
HSBC
HSBC
40 minutes ago

Sr Customer Development Rep (Beijing, BJ, CN, 010020)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 40 minutes agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Manage a portfolio of clients as a trusted advisor, leading strategic dialogues at the portfolio level and delivering creative, flexible customer solutions based on business requirements. After closing sales, ensure smooth handover of the customer relationship to relationship managers. Provide excellent service by accurately resolving enquiries and complaints, contribute to team building and continuous improvement, and deliver fair outcomes aligned with orderly, transparent financial markets.
Location: Beijing
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Proactively manage a complex portfolio of clients and lead strategic dialogues at the portfolio level.
  • •Deliver creative, flexible customer solutions based on specific business requirements.
  • •Properly hand over customer relationships to relationship managers after closing sales.
  • •Provide excellent customer service and ensure enquiries and complaints are accurately and effectively resolved.
  • •Participate in team-building activities and contribute suggestions to improve work processes.

Pay and Benefits

Perks:Flexible Working

Key Requirements

  • •University degree or above (recognized by the state).
  • •Strong interpersonal skills and effective presentation skills.
  • •Well-developed service and sales attitude with the ability to work under pressure.
  • •Presentable, outgoing, and persuasive communication.
  • •Good oral and written English is preferable.
Education:Bachelor's
Skills:Interpersonal skillsPresentationService attitudePersuasionWorking under pressure
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn