Technical Account Manager (North East)

Ajax Systems
Philadelphia, Jersey, Boston, New York, Newark
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Presentation","Communication","Interpersonal skills","Self-motivated","Proactive"]

Own technical relationships with key security-system customers and partners across the North East region. Deliver hands-on product training (online and in-person), run seminars, webinars, and classes, and provide technical consultations on Ajax solutions. Support distributors and dealers with product roadmaps and feature updates, follow up on leads via the CRM portal, and perform competitive market analysis while contributing expert feedback during beta testing.

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Ajax Systems
Ajax Systems
1 month ago

Technical Account Manager (North East)

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Last checked: 10 hours agoStatus: Live

Job Summary

Own technical relationships with key security-system customers and partners across the North East region. Deliver hands-on product training (online and in-person), run seminars, webinars, and classes, and provide technical consultations on Ajax solutions. Support distributors and dealers with product roadmaps and feature updates, follow up on leads via the CRM portal, and perform competitive market analysis while contributing expert feedback during beta testing.
Location: Philadelphia, Jersey, Boston, New York, Newark
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Conduct technical seminars, exhibitions, presentations, and webinars on Ajax products for customers and internal audiences.
  • •Present product roadmaps and feature updates to Ajax distributors and dealers.
  • •Schedule and manage open classes, private classes, and on-demand training requests for Ajax products and technologies.
  • •Promote and demonstrate solutions tailored to customer requirements and provide technical consultations and support to key clients.
  • •Support sales by following up on leads via the company’s CRM portal, analyzing customer needs, and providing input during beta testing.

Pay and Benefits

Perks:Car AllowanceHealth Insurance401k

Key Requirements

  • •Minimum 5 years of professional experience in alarm systems, video surveillance, access control, and fire systems.
  • •Hands-on experience designing and installing video surveillance, fire alarm, or other security systems.
  • •Experience delivering offline and online technical training to technical audiences.
  • •Strong presentation, communication, and interpersonal skills.
  • •Flexible and willing to travel for business trips and trade shows.
Experience:5+ yearsSecurity systemsVideo surveillanceAlarm systems
Skills:PresentationCommunicationInterpersonal skillsSelf-motivatedProactive
Certifications:NICETESA
Tech Stack:CRM

Company Brief

Ajax Systems
Designs and manufactures wireless professional security systems and smart home devices, including alarms, sensors, cameras, and communication hubs, sold globally for residential and commercial security and IoT integration.
Industry: Surveillance & Security Hardware
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Kyiv, Ukraine
Founded: 2011
WebsiteLinkedIn